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A leading customer service provider in Malaysia seeks an engaging individual for live customer interaction. The role involves demonstrating products through live video, driving sales, and collaborating with the sales team. Ideal candidates possess excellent communication skills, a strong sales orientation, and the ability to deliver dynamic presentations. Familiarity with live streaming platforms is a plus, and a positive attitude in a fast-paced environment is essential.
Providing an exceptional customer experience through live video streaming and real‑time interaction
Demonstrating and promoting our range of products and services in an entertaining and informative way
Building rapport with customers and providing personalised support to drive sales
Collaborating with the wider sales team to contribute to the achievement of business objectives
Staying up‑to‑date with the latest product information, industry trends, and competitor activity
Excellent communication and interpersonal skills, with the ability to engage and connect with customers
Strong sales and customer service orientation, with a proven track record of achieving sales targets
Confidence and charisma to deliver dynamic and engaging live presentations
Adaptability and the ability to think on your feet to handle a variety of customer queries and situations
Familiarity with live streaming platforms and video production tools (desirable)
A positive, energetic, and enthusiastic attitude to excel in a fast‑paced, target‑driven environment