Leasing Executive (Based in Kepong)

Talent Recruit; Kepong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A well-known firm in retail and property development seeks a Leasing Assistant in Kuala Lumpur. The role involves assisting with lease preparation, coordinating tenant interactions, and providing administrative support. Candidates should have strong customer service and communication skills, along with proficiency in Microsoft Office applications. Previous experience in property management or related fields is preferred. This is a great opportunity to contribute to managing diverse commercial spaces.

Qualifications

• High school diploma required; associate degree preferred in a relevant field.
• Previous experience in property management or customer service is a plus.
• Strong customer service and communication skills needed.

Responsibilities

• Assist with preparing and processing leasing documents.
• Schedule and conduct site visits for tenants.
• Coordinate with maintenance teams for tenant issues.

Skills

Customer service skills

Communication skills

Proficiency in Microsoft Office Suite

Education

High school diploma or equivalent

Associate degree or higher in business or real estate

Tools

Property management software

Job description

We are representing a company well known for their involvement in the retail and property development, and has a strong focus on enhancing commercial spaces, blending modern infrastructure with cultural elements in key urban areas. Their projects aim to attract a diverse mix of tenants, especially in retail and wholesale sectors.

Job Responsibilities

• Assist with Leasing Activities – Assist on preparation and processing of leasing documents, including prospective tenants' background check, tenancy agreements, renewals and terminations.
• Assist in scheduling and conducting site visits for prospective tenants.
• Follow up with prospective tenants regarding their interest and rental proposal.
• Coordinate with maintenance teams to ensure that any tenant-related issues are addressed promptly.
• Assist with tenant move-ins and move-outs, including coordinating inspections, handover & surrender of premises.

Administrative Support

• Maintain accurate and up-to-date records of tenant information such as tenant contact, email, address and tenancy agreement.
• Prepare marketing materials and update property listings on various platforms.
• Handle incoming phone calls, emails, and walk-in inquiries in a professional and timely manner.
• Assist in the preparation of leasing reports and other documentation when required.
• Monitor tenant utility charge payment by tenant to Building Management or back-charge and any other utility charge by the landlord.
• Assist to prepare related payment such as Quit Rent, Assessment or others when required.

Marketing

• Support marketing efforts by posting advertisements on social media and property listing websites.
• Assist in the collection of rent, security deposits and admin fees.
• Prepare and issue rent reminders, notices and tenant correspondence if necessary.
• Maintain accurate records of financial transactions related to leasing.

Job Requirements

• High school diploma or equivalent; an associate degree or higher in business, real estate, or a related field is preferred.
• Previous experience in property management, leasing, customer service, or a related field is preferred.
• Strong customer service skills and the ability to build and maintain positive relationship with tenants.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software.
• Ability to handle multiple tasks simultaneously and work under pressure.