Learning Experience Designer

CuriousCore; Johor Bahru; Hybrid; MYR 45,000 - 55,000; Full time

Job summary

A leading educational consultancy is seeking a Learning Experience Designer in Johor Bahru. This role primarily involves co-designing training programs, improving program quality, and managing stakeholder relationships. The suitable candidate should have at least 3 years of relevant experience and an academic qualification of Graduate Diploma or above. Hybrid work allows flexibility with mandatory office days in Singapore. Various insurance benefits and a positive work environment are provided.

Benefits

WFH budget

Insurance and medical allowance

Mental health subsidy

Annual learning subsidy

Quarterly team retreats

Free UX Design Course

Access to LinkedIn Learning and Udemy

14 days paid annual leave

4 days paid self-care leave

Discretionary annual bonus

Company work laptop

Expense paid travel opportunities

Qualifications

• Minimum 3 years of full-time experience in relevant fields.
• Experience managing stakeholders, particularly from Singapore or Europe.
• Worked as an instructional designer in an adult training environment.

Responsibilities

• Co-design training programs with instructors.
• Improve program quality with the operations team.
• Manage stakeholder relationships for SCTP courses.
• Observe lectures and provide feedback.
• Analyze participant feedback for improvements.

Skills

Business analysis

Program management

Project management

Excellent written and communication skills

Instructional design

Education

Graduate Diploma or higher

Job description

Job Type:Mid-level Individual Contributor

Job Function:Experience Design and Curriculum Development

Academic Qualification:Graduate Diploma and above

Location:Johor Bahru only (candidates from other cities must be willing to relocate in 6 months)

Mode:Hybrid (Twice a week to SG and ocassional trip to KL)

Reports to:General Manager (SG & MY)

We are looking for an Learning Experience Designer to be based in JB (2 work in office days a week in Singapore). This role is equivalent to similar roles such as Instructional Designer or Curriculum Development Manager or Education Producer. Candidates may start anywhere in Malaysia and move to JB after permanent employment within 6 months. Role starts in Jan/Feb 2026.

Responsibilities

• Co-design our training programs and modules with our lead and guest instructors who are industry practitioners
• Work with the operations team to improve overall program quality that meets the pre-program, program and post-program service delivery standards, business and customer success metrics.
• Stakeholder management (Client & Instructor) primarily for our SCTP courses with Singapore Institute of Technology and Gen AI enterprise and public trainings
• Observing lectures and taking notes and feedback for our instructional quality improvement
• Apply critical, conceptual and systems thinking to improve the program delivery and logistics
• Clean up prepared lesson materials and ensure consistency in learning and assessment standards
• Collate and analyse feedback and reactions from the participants on presentations/workshops to highlight areas for improvement.

Side Responsibilities (Depending on candidate background)

• Teaching assistant support on certain modules and our design thinking or Gen AI workshops
• Pre-sales support as a learning experience consultant on enterprise projects
• Deployed to support Gen AI and technology consulting projects as a backend support
• Employee skills mapping and analysis
• Recruiting and building our local instructor network in Singapore and Malaysia

Preferred Skills and Qualifications

• A minimum of 3 years of full-time working experience in relevant fields e.g. business analysis, program management or project management
• Past experience in project, event or program management
• Past experience managing Singapore or European/American stakeholders
• Excellent written and communication skills
• Worked as an instructional designer in an adult training firm or higher learning institute
• Adaptability and problem solving skills
• Knowledge and interest in Business Analysis, Product Management and/or Gen AI
• Independent and curious problem solver
• Higher education qualification in teaching, education management and/or learning

Insurance and Benefits

• WFH budget (one-time)
• Insurance and Medical monthly allowance
• Annual Mental Health Subsidy for Therapy and Coaching (or Dental)
• Annual learning and self-development subsidy
• Quarterly Team Day offsite retreat
• Free UX Design Course (2-Day Intensive) and any short courses by CuriousCore
• Free access to LinkedIn Learning and Udemy courses that are beneficial to your duties.
• Hybrid work arrangement
• 14 days paid annual leave
• 4 days paid self-care leave a year
• Discretionary 13th month annual bonus + performance bonus (0.5 month to 1.2 month)
• A company work laptop will also be provided for your use
• All expense paid travel opportunities to Singapore (or KL) for work project stints

Competencies to be acquired:

• Project management and client success skills, through the lens of an education/training company that serves adult learners and enterprises in Malaysia (e.g. AIA) and Singapore (e.g. NTUC FairPrice Group).
• Curriculum Design and Development
• Program Management
• Learning Experience Evaluation
• Stakeholder Management
• Data Collection, Preparation and Analysis
• Learn to be an effective executive and team player through performance management frameworks like Agile principles. We constantly strive to be a high-performing team that puts our people and customers first.

* Note: Please share your favourite book in your application. Mid-career professionals with less than 6 months employment gap are welcome.