Learning and Development Administrative Specialist
The is a regional role to provide administrative, coordination and content support for L&D initiatives, new hire onboarding, government grant application, training records and any HR focused projects.
Key Responsibilities
Learning Administration
- Coordinate training schedules, invitations, enrollment, attendance tracking and venue/virtual arrangements for employees
- Maintain accurate training records, training matrices and employee learning histories in Excel spreadsheets or the LMS.
- Prepare standard quarterly L&D reports and dashboards (participation, completion, overdue mandatory training) for review by L&D Manager.
- Coordinate end-to-end onboarding logistics for new hires (checklists, induction schedule, invitations, reminders, feedback forms).
- Ensure completion and documentation of mandatory safety, security and technical induction modules within defined timelines.
- Liaise with hiring managers and supervisors to arrange on-the-job orientation, buddy assignments and data centre tours.
Content and Materials Support
- Update and refresh existing L&D slide decks, e-learning materials and guides
- Standardise templates and branding for training materials to ensure a consistent look and feel across the organisation
- Assist with content localisation (language, examples, local procedures), designing and quality checks (typos, formatting, hyperlinks).
Training Needs and Analysis Support
- Consolidate training needs identified in performance reviews, compliance requirements and manager requests into tracking sheets.
- Support in running surveys, collating feedback forms and summarising key themes for TNA.
- Help map employees against training roadmaps or competency matrices by updating status, expiry dates and gaps identified.
Coordination with Vendors and Internal Trainers
- Handle administrative coordination with external training providers (booking, confirmations, attendance lists, evaluation forms).
- Support local internal trainers with printing materials, room setup, sign-in sheets, and post‑training documentation.
- Process training-related invoices, quotations and basic budget trackers, subject to review and approval by the L&D Manager.
Required Qualifications and Experience
- Bachelor’s degree in Human Resources, Business, Administration or related field.
- At least 2 years of experience in L&D, HR, or training administration; exposure to technical/data centre/engineering environments is an advantage but not mandatory.
- Experience with training coordination, record‑keeping and use of office productivity tools (e.g. Excel, PowerPoint, Outlook).
Skills and Competencies
- Strong organisational and detail-oriented working style; able to manage multiple training schedules and deadlines.
- PowerPoint, Excel and Word skills for maintaining and refreshing training decks and participant materials.
- Comfortable working with spreadsheets and/or LMS to track completions and generate reports.
- Clear communication skills (written and spoken), with the ability to coordinate across shifts, sites and levels.
- Service‑oriented mindset, willing to support trainers, managers and participants with day‑to‑day L&D queries.