LEAD Technical Representative

AirAsia; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent airline is seeking a candidate to manage and supervise Technical Representatives in the Planning Department. The role involves overseeing the aircraft hangar visit process to ensure compliance with quality standards. Key responsibilities include liaising with engineering departments, interacting with MRO personnel, and managing operational data to enhance efficiency. Strong team management and data analysis skills are essential for this role, providing an opportunity to contribute to high standards in aircraft maintenance.

Qualifications

• Experience in managing technical teams in the aviation industry.
• Understanding of maintenance practices and regulatory standards.
• Ability to analyze data and propose actionable recommendations.

Responsibilities

• Manage Technical Representatives during aircraft maintenance visits.
• Liaise with engineering departments to resolve maintenance issues.
• Monitor MRO performance and highlight major concerns.
• Gather evidence for conflict resolution.

Skills

Team management

Problem-solving

Data analysis

Communication

Job description

Managing and Supervise Technical Representative in the Planning Department to oversight the entire process of aircraft hangar visit from start to finish at the MRO facilities, ensuring highest quality and standards are complied with by MRO provider whilst delivering serviceable aircraft as per schedule.

Functional Duties

• Liaise with other CAMO Engineering department to resolve issues and problems faced during aircraft visit at MRO such as spares, modification, repair schemes etc.
• Actively interact with MRO key personnel to get latest development of its capability and resources.
• Attend meetings held by MRO such as pre-input, progress and monthly KPI meetings. Provide feedback and highlight major concerns.
• Update engineering department issues and problems faced at MRO at daily morning meetings.
• Re-verification of “over and above” workorders by MRO and give final approval for manhours incurred.
• Breaking down and analyze data, identify weaknesses and anomalies provided by Operations. Propose recommendation to MRO to alleviate the issues and problems from the information.
• Surveillance and observe check activities at MRO for their efficiency in utilizing manhour and materials.
• Gathering data and information as evidence in case of any conflicts or disputes.
• Ensure the approved organization provides a high standard of maintenance practices and workshop support.
• Handling the manpower (leave, duty roster) of Technical Representative.
• Any other relevant duties as assigned by Planning Manager.