Lead Resident Manager – Heritage Boutique Hotel

George Town Heritage Hotels; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading heritage boutique hotel located in George Town, Penang is seeking a passionate and dedicated Resident Manager. The ideal candidate will provide strong leadership, ensure efficient hotel operations, and deliver exceptional hospitality to residents. Proficiency in hotel software, excellent communication, and problem-solving skills are essential. This position is suitable for current Front Office/Operations Managers looking to advance in their careers. Knowledge of Penang's Peranakan heritage is a plus.

Qualifications

• Proven leadership experience in hotel management.
• Strong understanding of hotel operations and guest services.
• Ability to train and manage staff effectively.

Responsibilities

• Provide leadership to the hotel team.
• Ensure efficient running of the hotel.
• Manage hotel operations and staffing.

Skills

Leadership

Communication skills

Problem-solving skills

Dedication to hospitality

Tools

Hotel software

Job description

A leading heritage boutique hotel located in George Town, Penang is seeking a passionate and dedicated Resident Manager. The ideal candidate will provide strong leadership, ensure efficient hotel operations, and deliver exceptional hospitality to residents. Proficiency in hotel software, excellent communication, and problem-solving skills are essential. This position is suitable for current Front Office/Operations Managers looking to advance in their careers. Knowledge of Penang's Peranakan heritage is a plus.