Lead Park Operations & Guest Experience

Resorts World Genting; Genting Highlands; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading entertainment company in Genting Highlands is looking for a Site & Operations Assistant Manager to oversee daily park operations, coordinate staffing and vendor management, and ensure safety and compliance. The ideal candidate must possess a Bachelor's degree related to hospitality or management, along with over 5 years of experience in operations, preferably in theme parks or resorts. This role is ideal for someone with strong leadership, communication skills, and a passion for the outdoors. Competitive compensation and growth opportunities await!

Qualifications

• 5+ years of experience in operations or facility management, preferably in theme parks or resorts.
• Strong knowledge of guest experience strategies.
• Passion for nature and sustainability.

Responsibilities

• Lead and manage daily park operations.
• Ensure safety, cleanliness, and regulatory compliance.
• Monitor guest feedback and implement service improvements.

Skills

Leadership

Organizational skills

Communication

Problem-solving

Familiarity with safety protocols

Education

Bachelor’s degree in Hospitality, Tourism, Horticulture, Facility Management, Business Administration or related field

Job description

A leading entertainment company in Genting Highlands is looking for a Site & Operations Assistant Manager to oversee daily park operations, coordinate staffing and vendor management, and ensure safety and compliance. The ideal candidate must possess a Bachelor's degree related to hospitality or management, along with over 5 years of experience in operations, preferably in theme parks or resorts. This role is ideal for someone with strong leadership, communication skills, and a passion for the outdoors. Competitive compensation and growth opportunities await!