Lead, Category (Non-food)

foodpanda Malaysia Sdn Bhd (Corporate Office); Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading delivery service provider in Kuala Lumpur is seeking a Lead, Category Management (Non-Food) to oversee Non-Food segments for Malaysia and Singapore. Responsibilities include owning the category strategy, managing supplier relationships, and leading a team to ensure effective execution. The ideal candidate will have 6-8 years of experience in merchandising, superb negotiation skills, and fluency in English. Competitive benefits package including health insurance and a vibrant work environment.

Benefits

Free food

Health and dental insurance

Learning and development opportunities

Team events

Qualifications

• 6-8 years of experience in merchandising, buying, or category management.
• Ability to work autonomously in a demanding, ambiguous environment.
• Fluency in English with superb business judgment.

Responsibilities

• Act as the business owner of the Non‑Food portfolio.
• Develop and execute optimal category strategy.
• Source and build a strong supplier base.

Skills

E-commerce knowledge

Relationship management

Data interpretation

Negotiation skills

Strong communication skills

Tools

Google Workspace

Microsoft Office

Job description

Lead, Category Management (Non‑Food)

Position based in foodpanda’s Malaysia office, overseeing the Non‑Food segment for both Malaysia and Singapore. Reporting to Head, Category Management (SGMY) in the Quick‑commerce team.

Responsibilities

• Act as the business owner of the Non‑Food portfolio across both markets while helming several Non‑Food (MY) categories.
• Ownership of team OKRs including key metrics such as Topline, Margins, NMR and shrinkage.
• Develop and execute optimal category strategy, pricing, promotions, range, availability, and cost prices to expand sales and margin.
• Ensure foodpanda categories have the optimal selection and strategically competitive prices through local and international sourcing.
• Source and build strong supplier base to negotiate terms, secure supplier advertising spend, and ensure a reliable and operationally effective flow of goods.
• Develop new sourcing and extended range to ensure high‑quality, good‑value goods are available to customers year‑round.
• Employ data‑driven decision making to drive the category while collaborating with marketing and supply chain to forecast demand and ensure supply.
• Partner with supply chain to manage inventory levels and wastage.
• Work cross‑functionally with Product, Supply Chain, Sales Operations and Marketing on strategic projects.
• Conduct regular business reviews & JBP with key AAA suppliers.
• Deep dive into categories to understand best and worst practices and develop short‑ and long‑term strategies.
• Collaborate with stakeholders to meet OKRs.
• Lead and develop the team to ensure excellence in execution and career development.

What you need to be successful

• 6‑8 years of experience or more in merchandising, buying or category management.
• Knowledge in E‑commerce is a plus.
• Superb business judgment with a track record of successful negotiations and relationship management.
• Ability to work autonomously in a demanding, ambiguous environment with strong attention to detail.
• Expertise in interpreting data and providing strategic recommendations.
• Fluency in English and strong communication skills.
• Efficiency with Google Workspace and mastery of Microsoft Office preferred.
• Flexibility to travel (25%).

Who we are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform. We operate in over 70 countries worldwide and are committed to delivering an amazing experience—fast, easy, and to your door.

What's in it for you

• A dynamic and challenging work environment.
• A company committed to your personal and professional development.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast‑growing global company.
• Other benefits: free food, health and dental insurance, learning and development opportunities.