Lead Cashier & Customer Experience Specialist

The Food Merchant; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local retail establishment in Kuala Lumpur seeks a customer service representative to greet customers and ensure satisfaction. Your role will involve training new cashiers, resolving customer inquiries, and maintaining a clean checkout area. Ideal candidates will possess strong communication skills and a friendly demeanor. This position emphasizes outstanding service and a pleasant environment for all customers.

Qualifications

• Strong communication skills to greet and interact with customers.
• Ability to handle inquiries, complaints, and issues effectively.
• Experience in training or developing new staff.

Responsibilities

• Greet customers and ensure their satisfaction.
• Train new cashiers on the POS system.
• Resolve customer inquiries and complaints.

Job description

A local retail establishment in Kuala Lumpur seeks a customer service representative to greet customers and ensure satisfaction. Your role will involve training new cashiers, resolving customer inquiries, and maintaining a clean checkout area. Ideal candidates will possess strong communication skills and a friendly demeanor. This position emphasizes outstanding service and a pleasant environment for all customers.