L2 IT Support & Asset Lifecycle Specialist

Yoke Food Industries; Kulai; On-site; MYR 45,000 - 65,000; Full time

Job summary

A leading food company in Malaysia is seeking an IT Support professional to provide desktop support primarily in L2 capacity. The role involves managing IT assets throughout their lifecycle, vendor sourcing, and ensuring accurate record-keeping within the Asset Management System. Candidates should hold a degree in Computer Science or equivalent with at least 3 years of experience, and possess strong technical knowledge in current technologies. A positive attitude and good customer relationship management skills are essential.

Qualifications

• At least 3 years of working experience in IT.
• Demonstrated advanced technical knowledge of current technologies.
• Good spoken and written command of English.

Responsibilities

• Provide desktop support primarily in L2 capacity.
• Manage the IT assets life cycle in the company.
• IT vendor sourcing and liaising with vendors.

Skills

Customer relationship management

Active Directory

Windows Server

General IT Support

Proficient in Ticketing systems

Remote Support

Education

Degree in Computer Science or Information Technology

Job description

A leading food company in Malaysia is seeking an IT Support professional to provide desktop support primarily in L2 capacity. The role involves managing IT assets throughout their lifecycle, vendor sourcing, and ensuring accurate record-keeping within the Asset Management System. Candidates should hold a degree in Computer Science or equivalent with at least 3 years of experience, and possess strong technical knowledge in current technologies. A positive attitude and good customer relationship management skills are essential.