L&D Service Leader — Elevate Training & Guest Experience

Shangri-La Group; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A premier hotel resort in Penang is seeking a dynamic Service Leader/ Executive - Learning & Development to enhance employee training and development initiatives. The ideal candidate will possess a diploma or degree in Human Resources or related field, and certifications in training programs. Responsibilities include maintaining training records, publishing training schedules, and ensuring effective communication with the management team. Strong interpersonal skills and fluency in English are essential for success in this vibrant environment.

Qualifications

• Diploma or Degree preferred in Human Resource Management or relevant discipline.
• Certifications in training methods are required.
• Ability to communicate fluently in English and local language.

Responsibilities

• Maintain records of training activities.
• Publish monthly training calendars.
• Respond to training requests promptly.

Skills

Fluency in English

Interpersonal skills

People management skills

Detail-minded

Creative

Education

Diploma or Degree in Human Resource Management

Certified in Train the Trainer

Job description

A premier hotel resort in Penang is seeking a dynamic Service Leader/ Executive - Learning & Development to enhance employee training and development initiatives. The ideal candidate will possess a diploma or degree in Human Resources or related field, and certifications in training programs. Responsibilities include maintaining training records, publishing training schedules, and ensuring effective communication with the management team. Strong interpersonal skills and fluency in English are essential for success in this vibrant environment.