Korean-Speaking Travel Customer Support Specialist

IGT Solutions; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading customer service company in Malaysia is seeking a Korean Speaker for their Customer Service team. This role involves communicating with customers for a world-famous airline/travel agency, addressing complaints, and handling reservations. Applicants should possess TOPIK Level 5 or above or have graduated from a Korean university. Benefits include health insurance, medical allowance, and support for expatriates. Fresh graduates are welcomed to apply, making this a great entry point into the travel industry.

Benefits

Health and life insurance (upon confirmation after probation)

Medical & Dental Allowance

One way flight ticket & 2 weeks accommodation for Expatriate

Working Permit will be provided for Expatriate

Qualifications

• Non-native speakers must have TOPIK Level 5 or above.
• Fresh graduates are welcomed to apply.
• Able to work in Malaysia.

Responsibilities

• Serve customers for a world-famous airlines/travel agency.
• Acknowledge and resolve customer complaints.
• Modify, change, and/or cancel existing reservations.

Skills

Korean language proficiency (TOPIK Level 5 or above)

Good English communication

Education

Graduated from a Korean university or majored in Korean language

Job description

A leading customer service company in Malaysia is seeking a Korean Speaker for their Customer Service team. This role involves communicating with customers for a world-famous airline/travel agency, addressing complaints, and handling reservations. Applicants should possess TOPIK Level 5 or above or have graduated from a Korean university. Benefits include health insurance, medical allowance, and support for expatriates. Fresh graduates are welcomed to apply, making this a great entry point into the travel industry.