Knowledge Content & Collaboration Specialist

Impactiva; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consulting firm in Kuala Lumpur is looking for a Knowledge Management Specialist to handle various SMAX workflows and promote collaboration through knowledge sharing. Candidates should possess a relevant bachelor's degree and strong skills in Microsoft Office. A proactive approach and strong communication abilities are essential for success in this role. Familiarity with HTML and graphic design tools is a plus.

Qualifications

• Possess a bachelor's degree in a relevant field.
• Familiarity with collaboration tools is essential.
• Ability to work efficiently with multiple tasks.

Responsibilities

• Handle the SMAX Service Management Request for KM workflow.
• Maintain the KM documentation up to date.
• Actively share the KM news and content for IT community.

Skills

Proactive approach to knowledge sharing

Strong communication abilities

Graphic Design Competencies: Intermediate to advanced skills in graphic design tools Canva

Advanced skills in Microsoft Office (Excel, reports, KPIs)

Basic data management and analysis skills

Education

Bachelor's degree in information management, library science, business administration, or related field

Additional certifications in Knowledge Management preferred

Tools

Collaboration tools (Teams, Viva Engage)

HTML

Job description

A leading consulting firm in Kuala Lumpur is looking for a Knowledge Management Specialist to handle various SMAX workflows and promote collaboration through knowledge sharing. Candidates should possess a relevant bachelor's degree and strong skills in Microsoft Office. A proactive approach and strong communication abilities are essential for success in this role. Familiarity with HTML and graphic design tools is a plus.