Key Accounts Quality Manager: Drive Customer Excellence

VAT Vakuumventile AG; Batu Kawan; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading international vacuum technology firm seeks a Quality Manager to ensure product quality across key accounts. The role involves analyzing issues, interfacing with customers, and driving quality improvements. Candidates should have a BSc in Physics/Mathematics or BE in EE/ME with 8 years of Semiconductor experience and strong communication skills. The position is based in Batu Kawan, Malaysia and offers opportunities for career development and employee recognition.

Benefits

Career development opportunities

Equal pay for equal work

Diverse workplace

Qualifications

• 8 years of experience in a Semiconductor environment.
• Certified ISO 9001 Internal Auditor is preferred.
• Knowledge of Vacuum Valve product/process and wafer fabrication front-end processes.

Responsibilities

• Identify and analyze recurring defects to recommend solutions.
• Interface with customers on quality-related topics.
• Ensure compliance with Copy Exact requirements.
• Lead customer audits and quality performance reporting.
• Develop and maintain 8D reports.

Skills

Coaching on 8D root cause analysis

Communication skills

Data storytelling

Interpersonal skills

Attention to detail

Education

BSc (Physics/Mathematics) or BE (EE/ME)

Job description

A leading international vacuum technology firm seeks a Quality Manager to ensure product quality across key accounts. The role involves analyzing issues, interfacing with customers, and driving quality improvements. Candidates should have a BSc in Physics/Mathematics or BE in EE/ME with 8 years of Semiconductor experience and strong communication skills. The position is based in Batu Kawan, Malaysia and offers opportunities for career development and employee recognition.