Key Account Executive

Infobip; Kuala Lumpur; Hybrid; MYR 90,000 - 120,000; Full time

Job summary

A leading global communication platform is seeking a Key Account Executive in Kuala Lumpur. You will be responsible for driving sales success by qualifying leads, closing high-impact deals, and building relationships with clients. The ideal candidate has at least 5 years of sales experience, preferably in SaaS, strong negotiation skills, and the ability to influence decision-makers. This role offers competitive compensation and opportunities for professional growth in a diverse and collaborative environment.

Benefits

Financial rewards & recognition

Flexible work arrangements

Employee Stock Ownership Plan

Work-life balance and Well-being

Career mobility

Professional development

International mobility

Qualifications

• 5+ years of relevant experience in sales, ideally in SaaS.
• Proven sales target achievement through commission.
• Strong telco industry background is required.

Responsibilities

• Qualify and drive leads to closure for offerings.
• Engage with clients and build lasting relationships.
• Develop proposals tailored for diverse client needs.

Skills

Consultative selling

Influencing key stakeholders

Account strategy

Negotiation skills

Relationship building

Teamwork

Fluent in English

Education

Bachelor’s degree or equivalent

Job description

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology – we're shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world's largest and only full‑stack cloud communication platform. But it's not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI‑first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you’re looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about

As a Key Account Executive, you will be instrumental in driving Infobip’s sales success by qualifying leads, closing high‑impact deals, and expanding client relationships within a designated team or squad. You will own the sales process for a targeted customer base, leverage specialized expertise, and deliver tailored solution proposals. Your expertise in consultative selling and your proven ability to influence key stakeholders will help you drive business growth and foster a collaborative team environment.

What you’ll do

• Qualify leads and drive them through to successful closure for Infobip’s product and service offerings
• Sell directly to assigned target accounts
• Engage product specialists and technical experts as needed to deliver impactful demos and address customer requirements
• Develop and present comprehensive solution proposals that meet diverse client needs
• Own the sales process, including forecasting, account strategy, and resource planning
• Participate in crafting and presenting compelling value propositions to clients
• Negotiate pricing and contractual agreements to maximize client and company value
• Build and sustain strong relationships with clients in collaboration with cross‑functional teams

What makes you a strong fit

• Bachelor’s degree or equivalent
• At least 5 years of relevant experience, including a minimum of 3 years in solution sales (SaaS sales background preferred in some scenarios)
• Proven track record of achieving and exceeding sales targets, demonstrated through commission earnings
• Skilled at identifying and engaging key stakeholders within target accounts
• Strategic position focused on driving growth in the Telco and Wholesale
• Strong telco industry background, with proven experience in building relationships with telecom operators.
• Knowledge of Infobip’s portfolio and/or competitors in the market
• Ability to influence decision‑makers at the C‑level
• Excellent teamwork, interpersonal, and communication abilities
• Advanced negotiation and closing skills, focused on building sustainable client relationships
• Fluent in English, both spoken and written

Nice‑to‑have qualifications

• Previous experience in SaaS, telecommunications, or IT industry
• Additional language proficiency

Why you’ll love it here

• Financial rewards & recognition – A fair compensation aligned with your experience, industry, and market standards, performance‑driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.

• Flexible work arrangements – We combine in‑person collaboration with remote work and flexible working hours, because great ideas happen everywhere – and not always between 9 and 5.

• ESOP (Employee Stock Ownership Plan) – As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.

• Work‑life balance and Well‑being – We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.

• Career mobility – Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.

• Professional development – Learning never stops. Onboarding, mentorship, and training programs help you grow – no matter where you start.

• International mobility – Ready to take your career global? Explore short and long‑term opportunities in our Hubs worldwide.

While some benefits may vary by location, our goal remains the same: to support your growth, well‑being, and success – wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal‑opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity – if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one’s identity.

Read more about our hiring process.