Junior Service Desk Administrator - Cantonese Speaker

NTT Limited; Cyberjaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global technology services provider is seeking an Assistant Client Support Officer in Cyberjaya, Malaysia. This entry-level role involves coordinating service requests and supporting the client service desk team. Ideal candidates will have a high school certification and effective communication skills, with a client-focused mindset. Fresh graduates are encouraged to apply. The position requires on-site work in a diverse and inclusive environment.

Qualifications

• Ambitious self-starter with ability to work under general direction.
• Demonstrates ability to interact with a variety of stakeholders.
• Good attention to detail and client focused.

Responsibilities

• Provides administrative support to the Managed Services Client Service Desk team.
• Ensures correct escalation procedure is followed for critical calls.
• Communicates updates to clients about their requests.

Skills

Client-focused

Effective verbal and written communication

Attention to detail

Ability to escalate issues

Education

High School Certification

Job description

A global technology services provider is seeking an Assistant Client Support Officer in Cyberjaya, Malaysia. This entry-level role involves coordinating service requests and supporting the client service desk team. Ideal candidates will have a high school certification and effective communication skills, with a client-focused mindset. Fresh graduates are encouraged to apply. The position requires on-site work in a diverse and inclusive environment.