Junior Promotions Operations Officer

BID Operations Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic operations firm in Kuala Lumpur seeks a Junior Promotion Operations Officer to manage promotional activities. The ideal candidate is detail-oriented, bilingual in English and Mandarin, and capable of working in a fast-paced environment. Responsibilities include reviewing promotion applications and coordinating logistics. Fresh graduates are welcome to apply, and the role offers opportunities for career growth and regional exposure.

Qualifications

• Bilingual proficiency in English and Mandarin required.
• Strong attention to detail and accuracy.
• Ability to work effectively under pressure.

Responsibilities

• Review promotion applications for eligibility.
• Set up client accounts per promotion requirements.
• Coordinate logistics with the promotional gift team.

Skills

Bilingual proficiency in English and Mandarin

Attention to detail

Ability to work under pressure

Team collaboration skills

Proficiency in Microsoft Office

Quick learner

Education

Fresh graduates welcome

Tools

CRM system

Microsoft Excel

Job description

BID Operations Sdn. Bhd. – Kuala Lumpur, Kuala Lumpur

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role

As a Junior Promotion Operations Officer, you will be an integral part of the BID Operations team, ensuring the efficient execution of promotional activities and providing excellent support to both clients and internal teams. You will be responsible for managing promotion‑related inquiries, coordinating logistics, and utilizing technical platforms to maintain operational smoothness. This role is ideal for someone who is detail‑oriented, capable of handling multiple tasks, and thrives in a fast‑paced, bilingual environment. Your efforts will contribute directly to enhancing client experiences and driving the success of our promotional campaigns.

Key Responsibilities

• Review promotion applications to ensure eligibility criteria are met.
• Set up client accounts in accordance with promotion requirements.
• Coordinate with the promotional gift logistics team on procurement status and tracking.
• Engage with stakeholders by providing advice on promotion details and addressing inquiries.
• Efficiently resolve or upscale unresolved promotion‑related issues.
• Collaborate with front‑office teams to handle promotion‑related inquiries effectively.
• Oversee the use of technical tools and platforms, including the CRM system.

Requirements

• Bilingual proficiency in English and Mandarin – speaking candidates will be serving Mandarin‑speaking customers.
• Fresh graduates are welcome to apply.
• Strong attention to detail and a commitment to accuracy.
• Ability to work effectively under pressure in a fast‑paced environment.
• Quick learner with the ability to absorb and apply information efficiently.
• A team player with excellent collaboration skills.
• Proficiency in Microsoft Office (advanced Excel skills are an advantage).
• Willingness to work on public holidays.
• Prior experience in a similar role is preferred.
• Opportunities for enriching career growth, including exposure to regional contexts.

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