Junior Field Hardware Technician - Nationwide Support

DERMALOG BIOMETRICS SDN. BHD.; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading technology firm in Johor Bahru is seeking a technical support technician. The role involves providing nationwide technical support, diagnosing & fixing equipment issues, and configuring computer systems. Candidates must have a relevant degree, a minimum of 2 years' experience, and excellent skills in both English and Bahasa Malaysia. The ideal candidate can work independently and is willing to travel. Flexibility in working hours is essential, including weekends and public holidays.

Qualifications

• Minimum 2 years’ experience in technical support roles.
• Experience in installing computer hardware peripherals.
• Willing to travel as needed.

Responsibilities

• Provide technical support nationwide across Malaysia.
• Diagnose and fix hardware/software faults.
• Install and configure computer systems.

Skills

Hardware assembly and troubleshooting

Technical support

Interpersonal skills

Communication in English

Communication in Bahasa Malaysia

Ability to work independently

Education

Certificate/Diploma/Bachelor’s degree in Electrical/Mechanical/Computer Science Information Technology/Hardware Engineering

Job description

A leading technology firm in Johor Bahru is seeking a technical support technician. The role involves providing nationwide technical support, diagnosing & fixing equipment issues, and configuring computer systems. Candidates must have a relevant degree, a minimum of 2 years' experience, and excellent skills in both English and Bahasa Malaysia. The ideal candidate can work independently and is willing to travel. Flexibility in working hours is essential, including weekends and public holidays.