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A consulting firm in Malaysia is seeking a motivated individual to assist with client inquiries, coordinate training sessions, and provide general administrative support. The role requires excellent communication skills and the ability to manage various tasks in a fast-paced environment. Candidates must be organized, self-motivated, and possess their own transportation. This position emphasizes maintaining positive client relationships and ensuring timely responses to all inquiries.
Assist with Inquiries: Support the team by responding to course and service inquiries with accurate information and redirecting complex queries when needed.
Support Client Relations: Help maintain positive relationships with corporate and individual clients through polite and timely communication.
Coordinate HRDCorp Training Tasks: Assist in preparing and submitting grant applications, registering trainers and programs, and compiling documents for HRDC claims.
Engage with suppliers and stakeholders: To request, obtain, compare, and coordinate quotations (e.g. hotel meeting packages, transportation, and other service vendors) and prepare them for approval.
Event & Training Support: Assist in organizing and facilitating training sessions, workshops, and events. Manage training materials, logistics, and participant coordination. Collect and compile participant feedback and testimonials.
Ensure Customer Service Support: Follow up on client requests and help ensure all communications are responded to promptly and professionally.
General Administrative Support: Handle daily administrative tasks such as managing emails, preparing quotations, organizing files, and maintaining proper documentation.
Ad-Hoc & Team Support: Assist with various day-to-day tasks and provide support to the management team and colleagues whenever required.
Excellent communication and interpersonal skills.
Highly organized, self-motivated, and detail-oriented.
Ability to multitask and work in a fast-paced environment.
Possess own transportation and willing to travel as required.