IT Systems & Support Analyst

Symmetry Medical Malaysia; Bayan Lepas; On-site; MYR 40,000 - 60,000; Full time

Job summary

A technology solutions provider in Bayan Lepas is looking for an IT Technical Support Analyst. In this role, you will provide technical support for hardware, software, and networking issues. Responsibilities include configuring IT hardware, managing user accounts, and ensuring system security. Candidates should have a degree in Computer Studies and a minimum of 2 years experience in IT support. Key personal attributes include strong organizational and communication skills, problem-solving ability, and flexibility to adapt to changes.

Qualifications

• Minimum 2 years of experience in a similar IT support role.
• Various computer certifications preferred.

Responsibilities

• Provide Level-1 helpdesk support for hardware, software, and network issues.
• Configure, deploy, and support IT hardware.
• Maintain and troubleshoot network infrastructure and servers.
• Perform backups and ensure system security.

Skills

Computer hardware and setup

ServiceDesk operations

Operating systems (Windows, Server)

Software applications (MS-Office, VEEAM)

Customer focused environment

Problem solving and evaluation

Education

Degree in Computer Studies or related fields

Job description

A technology solutions provider in Bayan Lepas is looking for an IT Technical Support Analyst. In this role, you will provide technical support for hardware, software, and networking issues. Responsibilities include configuring IT hardware, managing user accounts, and ensuring system security. Candidates should have a degree in Computer Studies and a minimum of 2 years experience in IT support. Key personal attributes include strong organizational and communication skills, problem-solving ability, and flexibility to adapt to changes.