IT Support Technician

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd; Bayan Lepas; On-site; MYR 20,000 - 100,000; Full time

Job summary

A recruitment agency in Bayan Lepas, Malaysia is seeking an IT Support Specialist to manage network infrastructure and provide technical support for devices in a production environment. The ideal candidate will have a diploma in Information Technology and 4–5 years of experience. Responsibilities include coordinating with vendors, maintaining IT hardware, and ensuring smooth operations of IT systems.

Qualifications

• 4–5 years of practical IT support experience in a manufacturing or production environment.
• Solid basic knowledge of hardware troubleshooting.
• Capacity to work independently and with minimal supervision.

Responsibilities

• Support IT network infrastructure and network port activation.
• Provide Level 1 technical support for printers and computers.
• Assist in maintenance of IT hardware and peripheral devices.

Skills

Networking concepts

Problem-solving

Communication

Technical support

Education

Diploma in Information Technology

Job description

• Support IT network infrastructure, including network port activation, vendor coordination for cabling, and basic network troubleshooting.
• Provide Level 1 technical support for multifunction printers, thin clients, and desktop/laptop computers, particularly within a production environment.
• Assist in the setup, configuration, and maintenance of IT hardware and peripheral devices.
• Coordinate with and follow up on vendors for network cabling, equipment installation, and issue resolution.
• Conduct routine system checks to ensure the smooth and efficient operation of IT systems in assigned areas.

Job Requirements:

• Diploma in Information Technology, Computer Science, or a related field.
• 4–5 years of practical IT support experience, preferably in a manufacturing or production environment.
• Solid basic knowledge of networking concepts and hardware troubleshooting.
• Strong problem-solving abilities with the capacity to work independently and with minimal supervision.
• Excellent communication and coordination skills when interacting with vendors and internal teams.

Others Information:

For those who have what it takes, please send in resume to: