IT Support & Systems Administrator (L1–L2)

Beacon Hospital Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A healthcare facility in Malaysia seeks an IT Support specialist to provide Level 1 and Level 2 support for hardware, software, and network issues. The role includes responding to requests via phone and email, performing software deployment, and maintaining accurate records of IT assets. Candidates should have experience in coordinating with vendors and must adhere to IT policies and data security standards. This position offers a unique opportunity to support a medical environment.

Qualifications

• Experience in providing IT support for hardware, software, and networks.
• Ability to coordinate with vendors for IT procurement and maintenance.
• Proficient in monitoring and maintaining LAN/WAN infrastructures.

Responsibilities

• Provide Level 1 and Level 2 IT support for various issues.
• Respond to support requests via phone, email, and other channels.
• Document support issues and resolutions accurately.

Job description

A healthcare facility in Malaysia seeks an IT Support specialist to provide Level 1 and Level 2 support for hardware, software, and network issues. The role includes responding to requests via phone and email, performing software deployment, and maintaining accurate records of IT assets. Candidates should have experience in coordinating with vendors and must adhere to IT policies and data security standards. This position offers a unique opportunity to support a medical environment.