IT Support & Systems Admin

Yamagata; Negeri Sembilan; On-site; MYR 150,000 - 200,000; Full time

Job summary

A technology services company in Negeri Sembilan is seeking an IT Officer to provide day-to-day technical support and troubleshooting for IT-related issues. The role involves assisting end-users with ERP system queries, maintaining IT infrastructure, and ensuring stable operations. Candidates should have a minimum of 2 years in IT support and a solid understanding of networking concepts and common software. This position supports various technical projects and improvements while promoting efficient IT processes.

Qualifications

• Minimum 2 years in IT support/helpdesk or related technical role.
• Strong understanding of basic networking concepts.
• Ability to troubleshoot desktops, laptops, printers.

Responsibilities

• Provide first-level and basic second-level troubleshooting for IT issues.
• Assist end-users with ERP system queries.
• Maintain clear communication regarding issue status and resolutions.
• Monitor device performance and escalate critical issues as needed.

Skills

Basic networking concepts (TCP/IP, DNS, DHCP)

Troubleshooting common office software

Windows operating systems familiarity

Basic programming knowledge (PHP, Java, C++)

Job description

A technology services company in Negeri Sembilan is seeking an IT Officer to provide day-to-day technical support and troubleshooting for IT-related issues. The role involves assisting end-users with ERP system queries, maintaining IT infrastructure, and ensuring stable operations. Candidates should have a minimum of 2 years in IT support and a solid understanding of networking concepts and common software. This position supports various technical projects and improvements while promoting efficient IT processes.