IT Senior Executive – Network & Technical (OVERALL FLEET MANAGEMENT SDN BHD)

Spanco; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading IT services provider in Malaysia seeks an IT Senior Executive to oversee IT operations and team members. You will be responsible for infrastructure support, system monitoring, and project participation. The ideal candidate has at least 5 years of experience in an IT environment and strong skills in Microsoft Windows, networking solutions, and cybersecurity. Relevant certifications are advantageous. Join our team to enhance our IT capabilities and drive operational success.

Qualifications

• Minimum 5 years of relevant working experience in an IT environment.
• Strong hands-on experience with Microsoft Windows platforms.
• Relevant certifications (MCSE, CompTIA Network+, ITIL, or equivalent) are an added advantage.

Responsibilities

• Supervise junior IT staffs and collaborate with stakeholders to meet objectives.
• Provide daily operational support for IT infrastructure, including servers and networks.
• Manage and support server environments, including physical and cloud-based systems.
• Implement and maintain cybersecurity controls and endpoint protection.

Skills

Microsoft Windows platforms

Networking knowledge

Firewall and wireless solutions

Virtualization platforms

Backup solutions

Microsoft Office applications

Education

Diploma or Bachelor’s Degree in Computer Science, IT, or equivalent

Tools

Windows Server

Active Directory (AD)

Networking Routers and Switches

Sophos Endpoint Protection

Hyper-V

Veeam Backup

Job description

IT Senior Executive – Network & Technical (OVERALL FLEET MANAGEMENT SDN BHD)

Key Responsibilities

• Supervise or lead junior IT staffs and collaborate with internal stakeholders to meet operational objectives.
• Provide daily operational support for IT infrastructure, including servers, networks, wireless systems, and end-user devices.
• Perform system monitoring, troubleshooting, preventive maintenance, and incident resolution within SLA timelines.
• Support and participate in IT projects, including system implementation, deployment, and upgrades.
• Conduct daily server health checks and perform scheduled monthly/quarterly maintenance, patching, backup, and data restoration.
• Manage and support server environments, including physical, virtual, and cloud-based systems.
• Implement and maintain cybersecurity controls, endpoint protection, and monitoring solutions.
• Provide Level 1 network support for LAN/WAN, VPN, VLAN, routers, switches and IP PBX systems.
• Monitor, support, and implement wireless infrastructure, including access points and wireless controllers.
• Liaise with vendors and service providers for hardware, software, and network-related issues.
• Prepare IT documentation, reports, proposals, and presentations.
• Provide after-hours or on-call support when required.

Requirements

Education

Diploma or Bachelor’s Degree in Computer Science, Information Technology, Computer/Telecommunication Engineering, or equivalent.

Experience

Minimum 5 years of relevant working experience in an IT environment.

Strong hands‑on experience with Microsoft Windows platforms.

Technical Skills

• Windows Server, Active Directory (AD), Group Policy (GPO), DNS, DHCP
• Networking knowledge with hands‑on experience in: Routers (Layer 3), Switches (Layer 2, POE & non‑POE), VPN and VLAN
• Firewall and wireless solutions (Fortinet Firewall, Forti AP, Extreme switches, Dell switches, Ruijie switches or equivalent)
• Sophos Endpoint Protection & XDR
• Virtualization platforms (Hyper‑V, VMware) and Linux systems
• Backup solutions (Veeam, Synology, or equivalent)
• Knowledge of LAN/WAN and enterprise wireless infrastructure.
• Familiar with IP PBX systems (Level 1 support).
• Proficient in Microsoft Office applications.

Soft Skills

• Strong problem‑solving and analytical skills.
• Good leadership and team supervision abilities.
• Effective communication and interpersonal skills.

Additional Information

Relevant certifications (MCSE, CompTIA Network+, ITIL, or equivalent) are an added advantage.