IT Operations & Application Support Engineer

Scicom MSC Berhad; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading IT solutions provider in Kuala Lumpur is seeking a professional to provide operations and maintenance support for overseas business systems. This role involves monitoring application systems, resolving data issues, and supporting continuous improvement. The ideal candidate will have a Bachelor's degree in Computer Science or a related field and experience in IT operations. The position offers an attractive salary ranging from RM4500 to RM10000, performance bonuses, and comprehensive medical coverage.

Benefits

Attractive Basic Salary

Performance-related bonus

15 days Annual Leave

14 days Medical Leave

Medical and hospitalization coverage

Qualifications

• Bachelor's degree or above in Computer Science, Software Engineering, or related field.
• Experience in IT operations, application support, or system maintenance.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Provide operations and maintenance support for overseas business systems.
• Monitor, maintain, and optimize application systems.
• Resolve end-to-end system and data issues related to sales.

Skills

IT operations

Application support

Troubleshooting skills

Fluent English communication

Education

Bachelor’s degree in Computer Science or Software Engineering

Job description

Responsibilities

• Provide operations and maintenance support for overseas business systems
• Monitor, maintain, and optimize application systems
• Resolve end-to-end system and data issues related to sales or business operations
• Handle daily IT support tickets and incident management
• Coordinate with business users, IT teams, and external vendors
• Support continuous improvement of system stability and performance

Requirements

• Bachelor’s degree or above in Computer Science, Software Engineering, or related field
• Experience in IT operations, application support, or system maintenance
• Strong troubleshooting and problem-solving skills
• Ability to work in a fast-paced, cross-regional environment
• Fluent English communication skills

Nice to Have

• Technical background in enterprise systems
• Experience supporting overseas or global business systems
• The Package:
  • Attractive Basic Salary - From RM4500 up to RM 10000, based on experience)
  • Performance related bonus for confirmed staff.
  • Annual Leave 15 days.
  • Medical Leave 14 days.
  • Medical and hospitalization coverage.