IT Manager

Ferrotec Power Semiconductor Malaysia; Pasir Gudang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A multinational technology company is seeking a proactive IT Support & Network Administrator to manage internal and external communication systems and network infrastructure. The ideal candidate will have at least 3 years of relevant experience, proficiency in Mandarin, and strong troubleshooting skills. You'll be responsible for maintaining IT equipment and ensuring seamless connectivity while supporting the organization's IT operations. This role offers competitive compensation and a supportive work culture.

Benefits

Competitive compensation and benefits package

Health & wellness benefits

Growth advancement opportunities

Supportive company culture

Qualifications

• Minimum 3 years of relevant working experience in IT support or network administration.
• Well-versed in national and local IT regulations and compliance requirements.
• Professional demeanor with good cultural awareness.

Responsibilities

• Maintain and support internal network and communication equipment.
• Install, configure, and troubleshoot hardware and software.
• Coordinate with internal departments and vendors for IT-related projects.

Skills

IT support

Network administration

Troubleshooting

Interpersonal communication

Proficiency in Mandarin

Education

Diploma or degree in Information Technology or Computer Science

Job description

We are seeking a proactive and detail-oriented IT Support & Network Administrator to manage and maintain the company’s internal and external communication systems, network infrastructure, and office IT equipment. The ideal candidate will handle software and hardware troubleshooting, support daily IT operations, and ensure seamless connectivity and system reliability across the organization.

What You Will Do

1. Maintain and support internal network and communication equipment (e.g., VPN, wireless AP, firewalls).
2. Install, configure, and troubleshoot hardware and software (PCs, laptops, printers, projectors, etc.).
3. Manage video/telephone conferencing systems and web-based communication tools.
4. Administer network services including VPN, DHCP, IP routing, and internet access permissions.
5. Set up and maintain employee email accounts and access rights.
6. Support and troubleshoot weak current systems (e.g., telephone, access control, surveillance).
7. Perform system updates, virus prevention, and basic cybersecurity tasks.
8. Conduct regular IT room inspections and support IT asset lifecycle management.
9. Coordinate with internal departments and vendors for IT-related projects and maintenance.
10. Support management in resolving IT-related business and legal matters as needed.

What We Want from You

1. Diploma or degree in Information Technology, Computer Science, or a related field.
2. Minimum 3 years of relevant working experience in IT support, network administration, or a similar role.
3. Well-versed in national and local IT regulations, policies, and compliance requirements.
4. Strong skills in internal and external coordination, with excellent interpersonal and communication abilities.
5. Professional demeanor with good cultural awareness and a presentable appearance.
6. Proficiency in Mandarin is required, with clear articulation and strong written and verbal communication skills. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

What You Will Get from Us

• Competitive compensation and benefits package
• Health & wellness – Group company insurance, sport club, meal, CSR activities, etc
• Growth advancement with learning and training opportunities
• Being a Part of a Fast-Growing Company with Supportive Culture
• Multinational Organization with Global Presence
• Working Hours – 5 working days (Monday to Friday: 8.30am to 5.30pm)