IT MANAGER

Sapura Industrial; Bandar Baru Bangi; On-site; MYR 120,000 - 150,000; Full time

Job summary

A manufacturing technology firm in Malaysia is seeking an IT Manager to lead digital transformation initiatives and manage IT infrastructure. The role involves overseeing ERP modernization, optimizing application usage across departments, and ensuring cybersecurity compliance. The ideal candidate has 7-10 years of IT experience, including management in manufacturing environments. This position offers a crucial leadership role in enhancing operational efficiency through innovative IT solutions.

Qualifications

• Minimum 7–10 years of experience in IT roles, including 3–5 years in a managerial capacity.
• Strong exposure to manufacturing environments is preferred.
• Experience leading digital transformation projects.

Responsibilities

• Develop and execute a digitalization roadmap for automation.
• Manage IT infrastructure and ensure system uptime.
• Lead ERP implementation and optimization initiatives.

Skills

IT operations management

Cybersecurity awareness

ERP systems knowledge

Project management

Cross-functional team leadership

Education

Bachelor’s Degree in Information Technology or related fields

Professional certifications (ITIL, PMP, etc.)

Tools

SAP

Oracle

Microsoft Dynamics

Job description

Develop and execute a comprehensive digitalization roadmap to support automation, productivity improvement, and Industry 4.0 initiatives.

Identify technology gaps and propose scalable digital solutions that enhance manufacturing efficiency and business decision-making.

Lead initiatives to integrate data flows across production, quality, supply chain, and commercial operations.

IT Infrastructure and Operations Management

Manage the overall IT infrastructure, including networks, servers, cybersecurity, system backups, disaster recovery, and hardware fleet management.

Ensure system uptime, reliability, and adherence to IT governance standards.

Oversee vendor relationships and service agreements to ensure cost-effective and high-quality delivery of IT services.

Application and Software Optimization

Review current applications and software tools to identify improvement opportunities, process bottlenecks, and integration gaps.

Lead optimization projects to streamline workflows, improve user experience, and enhance data accuracy.

Provide guidance and support to internal users across departments to maximize application utilization.

ERP Modernization and Implementation

Assess the performance and limitations of existing ERP systems.

Develop business requirements, evaluate available ERP solutions, and propose the most suitable option based on operational needs and long‑term scalability.

Lead the ERP implementation lifecycle, including vendor selection, project planning, data migration, system configuration, user training, and change management.

Ensure successful go‑live, post‑implementation support, and continuous system improvement.

Leadership and Stakeholder Management

Lead and develop the IT team, fostering a high‑performance culture focused on service excellence and innovation.

Collaborate closely with production, engineering, finance, procurement, HR, and management to align IT strategies with business objectives.

Communicate project status, risks, and outcomes to leadership teams, ensuring transparency and informed decision‑making.

Secondary Function

Support the development and implementation of IT policies, procedures, and governance standards.

Assist in IT asset management, software licensing, and system documentation.

Provide user support and training to enhance system utilization and digital adoption.

Assist in audit activities, compliance reviews, and business continuity preparedness.

Support cross‑departmental digital initiatives and improvement projects as required.

Subordinate directly report to

• MS Executives
• MIS Assistant

Authority

Authority to oversee IT system operations and make decisions regarding IT infrastructure, applications, cybersecurity, and system performance.

Authority to evaluate, recommend, and engage IT vendors, consultants, and solution providers (subject to management approval).

Authority to develop and enforce IT policies, standards, cybersecurity protocols, and data governance procedures.

Authority to approve system access, manage IT assets, and lead company‑wide digital projects including ERP implementation.

Qualification requirements

Bachelor’s Degree in Information Technology, Computer Science, Engineering, or related fields.

Professional certifications (optional but advantageous): ITIL, PMP, CISSP, CCNA, or equivalent.

certifications in IT service management, project management, networking, or cybersecurity.

Working experience requirements

Minimum 7–10 years of experience in IT roles, including 3–5 years in a managerial or supervisory capacity.

Proven experience in IT operations, IT infrastructure management, cybersecurity, and enterprise applications.

Strong exposure to manufacturing environments; experience in automotive or precision engineering industries is an added advantage.

Demonstrated experience in ERP systems such as SAP, Oracle, Microsoft Dynamics, or equivalent.

Experience leading digital transformation projects and managing cross‑functional teams.

Organization knowledge requirements

Knowledge of manufacturing operations, production systems, supply chain processes, and quality management requirements.

Understanding of digitalization strategies and Industry 4.0 concepts.

Knowledge of IT governance, cybersecurity standards, data protection practices, and business continuity requirements.

Familiarity with process mapping, system integration, and data flow management across departments.

Strategic thinking and strong business acumen.

Technical leadership in IT systems, networks, and applications.

Strong project management, planning, and vendor management skills.

Analytical and problem‑solving abilities with a process optimization mindset.

Excellent communication, stakeholder engagement, and change management skills.

High awareness of risk management, compliance, and cybersecurity.

Continuous improvement mindset with the ability to drive technology adoption.

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