IT Infrastructure Project Manager

CIGNA Insurance; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading health insurance provider is seeking an experienced Project Manager to lead IT Infrastructure projects across multiple regions including Europe and APAC. The role involves coordinating stakeholders, managing project scope and budget, and ensuring timely communication of project status. Candidates should have a Bachelor's degree, 5+ years of IT Infrastructure project experience, and proficiency in relevant tools like Microsoft Project and JIRA. Strong problem-solving and interpersonal skills are essential for this position.

Qualifications

• 5+ years experience in managing IT Infrastructure Projects.
• Experience in planning, resource allocation, budget management, and delivery execution.
• Excellent interpersonal skills with the ability to manage teams effectively.

Responsibilities

• Manage several small to medium IT Infrastructure Projects across regions.
• Coordinate stakeholders throughout project lifecycles.
• Ensure projects adhere to time, budget, and quality standards.

Skills

IT Infrastructure Projects Management

Cloud Migration

Stakeholder Coordination

Agile Methodologies

Problem Solving

Microsoft Office Suite

Fluent in English

Education

Bachelor's Degree in Computer Science, Information Systems or Business Administration

Project Management Certifications (PMP, Prince2, SAFe)

Tools

Microsoft Project

JIRA

Confluence

ServiceNow

Job description

Role Summary

We are looking to recruit a Project Manager for an IT Infrastructure focused role.

In this role you will be the focal point for leading several small to medium sized IT Infrastructure Projects across Europe, MENA, India, and APAC Regions. The role will also have the opportunity for exposure / involvement in larger Infrastructure Projects and Programmes within International Health.

Key Responsibilities

• Managing several small to medium projects and/or programme work‑streams in parallel that may include Physical and Virtual Endpoints, new Office set‑ups, Cloud Migrations, Networking, Infrastructure Security, and Technology Upgrade (hardware and/or software) Projects.
• Co‑ordinating stakeholders and activities throughout the project’s lifecycle from Initiation to Closure to implement successful Infrastructure Solutions.
• Working closely with internal and external IT/Business Partners to deliver assigned projects within the Infrastructure Portfolio, including Application and Service Delivery teams and European, US, Middle East, India, and Asia Pacific based Engineering teams.
• Work within defined Project Management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high quality standards, and meet the customer expectations.
• Work closely with Product Owners, Scrum Masters, and the PMO for project activities.
• Work closely with Portfolio Lead and Finance teams to establish a financial plan for the project and manage the plan in accordance with agreed budgets.
• Clearly define the scope of the project in terms of the key activities and decisions required to successfully execute. Ensure scope is clearly defined/decomposed in Jira and work assigned to the appropriate team members.
• Identify and define Roles & Responsibilities for project activities.
• Develop and manage a robust delivery plan for each project, including appropriate milestones and review points for measuring progress.
• Rigorously manage project scope to ensure commitments are achieved within agreed upon time, cost, and quality parameters.
• Provide timely communication of project status, performance results, issues and risks to schedule, cost, and quality to project stakeholders.

Skills and Experience

• Demonstrable experience (5 years minimum) in the delivery of IT Infrastructure Projects, with a significant emphasis on a track record of accomplishment bringing credibility to engagements.
• Experience within IT Infrastructure environments.
• Familiarity with the deployment and/or migration of services for IT Security and Cloud.
• Experience overseeing all aspects of projects, including planning, resource allocation, budget management, requirements capture, design, and delivery execution through to handover to Production Support.
• Excellent people management and interpersonal skills.
• Fluent English verbal and written communication skills.
• Ability to effectively navigate a highly matrixed organization working across multiple time‑zones to support project delivery.
• Excellent problem‑solving and critical‑thinking skills.
• Proficient in Microsoft Office tools including Microsoft Project, Excel, Visio, PowerPoint, etc.
• Experience in Agile tools (JIRA), collaboration tools (Confluence, SharePoint, etc.) and ServiceNow would be advantageous.

Education / Qualifications

• Bachelor's Degree in Computer Science, Information Systems, Business Administration, or similar field.
• Knowledge of, qualifications and/or certifications in industry standard project management methodologies such as PMP, Prince2 or Scaled Agile Framework (SAFe) is desirable.

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.