IT Infrastructure & Project Assistant

Reeracoen Recruitment; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading recruitment firm in Kuala Lumpur seeks an experienced IT Infrastructure & Project Engineer to manage and support IT infrastructure projects. Responsibilities include planning, implementing, and troubleshooting network and system-related initiatives while providing technical support for IT operations. The role offers a competitive salary ranging from RM 4,000 to RM 5,000, along with various benefits such as mobile phone, laptop, medical checkups, and annual leave.

Benefits

Mobile phone provided

Laptop provided

Season Parking provided

Medical benefits

Meal allowance for outstation trips

Qualifications

• Proactive attitude and versatility in IT infrastructure.
• Growing interest in IT project management.
• Technical skills in networking and systems.

Responsibilities

• Assist in planning IT infrastructure projects.
• Support implementation of network integration projects.
• Perform network configuration and troubleshooting.
• Coordinate with vendors and clients for project execution.
• Provide technical support for IT systems.
• Participate in IT asset management and documentation.
• Deliver end-user training and handle project handovers.

Skills

Networking skills

Systems administration

Project management

Job description

COMPANY DESCRIPTION

The company founded in 1996 and has built nearly three decades of experience in the IT industry. The company provides IT infrastructure construction (such as network and server systems), cloud solutions (including setup, migration and hosting), web and application development, and digital marketing/digital systems solutions. With operations spanning Japan and overseas, the company is positioned as a one-stop partner for infrastructure build, web/app development, operation and maintenance.

JOB SUMMARY

We are looking for a proactive and versatile IT Infrastructure & Project Engineer to support the planning, implementation, and maintenance of IT infrastructure projects. This role involves managing network and system-related initiatives while providing occasional technical support and administrative assistance for IT operations and client accounts. The ideal candidate is technically skilled in networking and systems, with growing interest in IT project management and infrastructure lifecycle management.

KEY RESPONSIBILITIES

• Assist in planning and coordinating IT infrastructure projects, including network, server, and workstation setup, upgrade, and maintenance.
• Support implementation of network and system integration projects, ensuring timely delivery and quality standards.
• Perform network configuration and troubleshooting (e.g., VLAN, routing, switching, connectivity issues) to ensure system stability and optimal performance.
• Coordinate with vendors, clients, and internal teams to ensure smooth project execution and proper documentation.
• Provide technical and administrative support for IT systems, including web portals, user accounts, and system access management.
• Participate in IT asset management, project reporting, and documentation of infrastructure changes and configurations.
• Contribute to the development of standard operating procedures (SOPs) for IT support and project delivery.
• Deliver basic end-user or client training and handle project handovers when required.

COMPENSATION & BENEFITS

• Basic Salary = RM 4,000 ~ RM 5,000
• AL: 12 days (increase based on service year)
• MC: <2Y 14 days, 2Y ~ 5Y 18 days, >5Y 22 days
• Maternity Leave, Paternity Leave
• Compassionate Leave
• Anniversary Leave
• Mobile phone provided
• Laptop provided
• Season Parking provided
• All business expenses claimable (mileage = RM 0.80 / km)
• Meal allowance provided in any outstation business trip
• Medical checkup upon joining (company expenses)
• Medical benefits: claim according to receipt (RM 200 monthly)
• Special achievement incentives