IT Engineer (Data Center - Hardware)

Speedmatrix Sdn Bhd; Kulai; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading IT services company in Kulai, Malaysia, is seeking a motivated individual for an IT maintenance role. The job involves responding to work orders, managing server incidents, and coordinating repair tasks. You should have 1-2 years of relevant experience and a diploma or degree in IT or a related field. A strong interest in data center operations and the ability to work independently are essential. This position requires on-site work and may involve rotational shifts.

Qualifications

• 1-2 years of working experience in the relevant field.
• Strong interest in data center operations and IT infrastructure.
• Willingness to work on-site and on rotational shifts.

Responsibilities

• Respond to daily work orders, ensuring accuracy and timeliness.
• Handle faults involving servers and network devices.
• Coordinate on-site maintenance and repair tasks.
• Monitor equipment and environmental safety in the data center.

Skills

Communication skills

Troubleshooting skills

Teamwork

Independence

Education

Diploma or Degree in IT, Computer Science, Engineering, or related field

Job description

Responsibilities

• Respond to daily work orders, ensuring accuracy and timeliness.
• Handle faults and incidents involving GPU servers, CPU servers, network devices, and links based on business needs, ensuring rapid diagnosis and resolution.
• Coordinate and manage on-site maintenance and repair tasks with vendors and network equipment providers.
• Conduct routine inspections of IT equipment in the data center and handle fault reports.
• Monitor module-level environmental safety, including access control and temperature/humidity inspection.
• Perform equipment installation and removal, replacement, cabling, and system installation/configuration.
• Adjust and manage physical cabling layout in the data center, including fiber optics, network cables, and power cords.
• Oversee construction coordination and management.
• Respond promptly to incidents and track issue resolution.
• Assist the IT operations and maintenance manager in completing tasks such as data collection, team training, meeting organization, policy promotion, and quality monitoring.
• Participate in daily process streamlining, document writing, and optimization updates.
• Other temporary tasks within the department.

Requirements

• Possess 1-2 years of working experience in the relevant field.
• Diploma or Degree in IT, Computer Science, Engineering, or any related field.
• Strong interest in data center operations and IT infrastructure.
• Willingness to work on-site and on rotational shifts if required.
• Eager to learn and work in a team-based environment.
• Good communication and troubleshooting skills.
• Ability to work independently with minimum supervision.