IT Business Analyst – SAP Sales & Distribution (SAP S4C)

Hilti (Canada) Corporation; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading construction technology firm is seeking an IT Business Analyst to drive innovation in SAP S4C initiatives. This role involves shaping the OTC processes and optimizing systems to enhance customer experiences. The ideal candidate will have 2+ years in SAP SD, strong English skills, and experience in an agile setting. Competitive rewards and a focus on career development are offered.

Benefits

Cutting-edge projects

Global team collaboration

Continuous learning opportunities

Comprehensive career development

Qualifications

• 2+ years of experience as an SAP Consultant or IT Business Analyst in SAP SD.
• Experienced in working with SAP S/4HANA Public Cloud.
• Strong proficiency in the English language.

Responsibilities

• Translate business requirements into sustainable solutions.
• Shape and implement Order to Cash (OTC) processes.
• Support backlog refinement, testing, and issue resolution.

Skills

SAP SD

Agile methodologies

JIRA

Confluence

Interpersonal skills

Problem-solving skills

Education

Bachelor’s or Master’s Degree in IT or Computer Science

Tools

Atlassian stack

Job description

What' s the role?

Are you an experienced IT professional passionate about digital transformation and SAP S/4HANA Public Cloud? Join our team at Hilti as an IT Business Analyst, where you’ll play a pivotal role in shaping the future of our SAP S4C initiatives. Leveraging your expertise in SAP SD, you’ll drive process optimization, enhance system performance, and support module implementations across our global landscape. You’ll contribute to the delivery of seamless customer experiences by applying user-centric design, working with both cloud and on-premise solutions, and embracing agile methodologies to implement and support our global product offerings.

What does the role involve?

Hilti Fleet Management is a strategic service offering designed to help customers manage their construction tools efficiently. As an IT Business Analyst – SAP SD (Sales and Distribution), you will be responsible for translating business requirements into sustainable, value-adding solutions. A core focus of your role will be to shape and implement Order to Cash (OTC) processes on the latest SAP ERP S/4HANA Public Cloud platform. You will develop a deep understanding of Hilti’s business processes and IT landscape, contributing to user stories that reflect the full end-to-end user journey. Working in an agile environment, you will actively support backlog refinement, testing, and issue resolution. Additionally, you will be involved throughout the entire product lifecycle - from monitoring solution adoption and providing support via ServiceNow, to managing tickets and troubleshooting issues. You will also contribute to the global Business Analyst community by sharing knowledge and continuously improving our ways of working.

What you need is:

• Bachelor’s Degree and/or Master’s Degree in Information Technology, Computer Science or other relevant education.
• 2+ years of experience as an SAP Consultant or IT Business Analyst in SAP ERP module SAP SD (Sales and Distribution), preferably S/4HANA Public including interfaces with other systems (e.g., SAP Subscription Billing).
• Experienced in working with software development tools (i.e., Atlassian stack, JIRA, Confluence).
• Strong interpersonal skills and the ability to connect with global partners to build bonds, inspire, influence, and accomplish goals.
• Demonstrated multi-tasking ability, self-motivation, quick learning agility, and ability to meet deadlines.
• Ability to effectively work with team members & customers around the globe in a virtual environment.
• Strong proficiency in the English language, an agile mindset, problem-solving skills, and a willingness to embrace change & new technologies.

Why should you apply?

At Hilti, we’re leading the digital transformation in the construction industry. With our innovative technologies, we’re pushing the boundaries of what's possible—whether it's through advanced software development, data-driven solutions, or state-of-the-art IT infrastructure. By joining our team, you’ll be part of a dynamic environment where technology meets real-world impact, enabling smarter, more efficient, and safer construction processes worldwide.

We offer:

• Cutting-edge projects that utilize the latest in AI, cloud computing, and advanced analytics.
• A chance to work with global teams on solutions that are shaping the future of construction.
• Continuous learning and development opportunities to grow your skills in the rapidly evolving tech landscape.

If you’re passionate about technology and ready to make an impact in an industry that’s critical to shaping the world around us, Hilti Asia IT Services is the place for you!

What do we offer?

At Hilti, we believe in a caring and performance-oriented culture. Our people are our greatest strength, and our Great Place to Work 2024 recognition celebrates our commitment to a culture that values care, performance, and innovation. We offer competitive rewards and comprehensive career development opportunities that ensure your success is our priority.