IT Application Engineer SAP S/4HANA EWM

Inforligent Sdn Bhd; Malacca City; On-site; MYR 60,000 - 90,000; Full time

Job summary

A global IT solutions provider based in Malaysia seeks an experienced IT Application Engineer to provide sustainment support for SAP S/4HANA EWM solutions. The role requires expertise in logistics and shipping processes, with opportunities for project involvement in global implementations and system enhancements. The ideal candidate will have a degree in relevant fields and at least 3 years of IT application support experience, preferably in logistics. A collaborative team environment and competitive benefits await the right candidate.

Benefits

Competitive salary package

Comprehensive benefits package

Opportunities for career advancement

Qualifications

• Minimum 3 years of working experience in IT application support, preferably in logistics or supply chain sectors.
• Hands-on experience with SAP S/4HANA EWM is highly preferred.
• Good understanding of system administration and incident management.

Responsibilities

• Provide global IT sustaining support for logistics solutions based on SAP S/4HANA EWM.
• Support SAP EWM-based shipping processes.
• Act as project contributor for logistics initiatives like system rollouts and warehouse automation.

Skills

IT application support

SAP S/4HANA EWM

Analytical skills

Problem management

Stakeholder management

Education

Bachelor’s Degree in Information Technology, Computer Science, Supply Chain Management, Logistics, Shipping, or equivalent

Job description

IT Application Engineer (SAP S/4HANA EWM)

Inforligent Sdn Bhd is looking for an experienced IT Application Engineer to provide global sustaining support and project delivery for SAP S/4HANA Extended Warehouse Management (EWM) solution supporting logistics and shipping operations.

This role involves close collaboration with global stakeholders, business users, and external vendors to ensure stable system operations, timely issue resolution, and continuous solution improvement.

Key Responsibilities

• Provide global IT sustaining support for logistics and shipping solutions based on SAP S/4HANA EWM, ensuring service delivery meets defined SLA requirements
• Support SAP EWM-based shipping processes including shipping document creation, packing, and data exchange with forwarders via B2B integration
• Act as project contributor for regional and global logistics initiatives such as oneSAP rollouts, contract manufacturing deployments, site expansions, and warehouse automation projects
• Create and execute test scenarios for Integration Testing (IT) and User Acceptance Testing (UAT)
• Conduct user training and knowledge transfer to ensure smooth adoption of new solutions and enhancements
• Manage and coordinate external vendors, ensuring deliverables meet agreed scope, timelines, and quality standards
• Monitor, analyze, and drive resolution of operational incidents, providing timely user support for system issues and inquiries
• Drive continuous improvement through problem management, root‑cause analysis, and proactive solution enhancements to ensure system stability

What We're Looking For

• Bachelor’s Degree in Information Technology, Computer Science, Supply Chain Management, Logistics, Shipping, or equivalent
• Minimum 3 years of working experience in IT application support, preferably in logistics, supply chain, or warehouse management systems
• Hands‑on experience with SAP S/4HANA EWM is highly preferred
• Candidates without SAP background but with strong technical, analytical, and troubleshooting skills in logistics systems may also be considered
• Good understanding of system administration, application support, and incident management
• Strong analytical mindset, meticulous, and solution‑oriented
• Ability to work independently in a global / international team environment
• Good communication skills and stakeholder management abilities

Nice to Have

• Experience supporting shipping, warehouse, or logistics automation solutions
• Exposure to SAP integration, B2B interfaces, or third‑party logistics systems
• Experience working with external vendors and global IT teams

Why Join Us

Opportunity to work on global SAP S/4HANA EWM implementations and sustaining support in a multinational environment.

Exposure to regional and global logistics transformation projects, including oneSAP rollouts, warehouse expansion, and automation initiatives.

Stable role with a balance of project involvement and operational ownership.

Collaborative and supportive international team setup with strong knowledge‑sharing culture.

Continuous learning and career development in SAP S/4HANA and logistics IT solutions.

Competitive compensation and benefits in line with market standards.

What We Offer

Attractive salary package commensurate with experience and skill set.

Comprehensive benefits package, including medical coverage, leave entitlement, Group Hospitalisation Insurance, job training, and opportunities for continuous learning and career advancement.