Interpreter - French

Teleperformance; Remote; MYR 100,000 - 150,000; Full time

Job summary

A global service provider in Malaysia is seeking interpreters who can provide language interpretation services. This role requires B2 CEFR English level proficiency in English alongside other required languages. Responsibilities include handling calls in various domains, demonstrating excellent listening and retention skills while maintaining professionalism. The position is suitable for those able to work from home on a permanent basis, embracing cultural sensitivities and using suitable industry terminology.

Qualifications

• B2 CEFR English Level with proficiency in other required languages.
• Excellent listening, retention, and note-taking skills.
• Ability to remain neutral and objective during calls.

Responsibilities

• Provide language interpretation between speakers of different languages.
• Handle telephone or video calls on demand.
• Recognize and manage cultural differences in communication.
• Use appropriate industry terminology during interpretation.

Skills

Excellent listening skills

Retention and note taking skills

Ability to explain cultural concepts

B2 CEFR English Level bilingual

Ability to remain neutral and objective

Professionalism and courtesy

Job description

Overview

Qualifications

• Excellent listening, retention and note taking skills to maintain a high level of accuracy
• Ability to concentrate, stay detached from the conversation, and always remain neutral and objective
• Ability to quickly establish personal credibility
• Ability to follow client's instructions closely
• Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client
• B2 CEFR English Level bilingual with other required languages
• Able to work from home on a permanent basis

Responsibilities

• Provide language interpretation from one language to another for individuals with language barriers to understand and communicate
• Handling telephone or video calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of English
• Processes information quickly and concisely, recognizes sensitive cultural differences, and is always professional and courteous
• The interpreter will use appropriate industry terminology and understand common industry procedures and practices. The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.