Interpreter - Cantonese - Work-From-Home (Thailand)

Teleperformance; Malaysia; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading multilingual services provider seeks an interpreter to facilitate communication for individuals with language barriers. Responsibilities include handling calls and providing accurate interpretations across various sectors. The ideal candidate is bilingual, has strong listening skills, and can work from home permanently. Join us in bridging communication gaps with professionalism and cultural sensitivity.

Qualifications

• Excellent listening, retention and note taking skills to maintain a high level of accuracy.
• Ability to concentrate, stay detached from the conversation, and remain neutral and objective.
• Able to work from home on a permanent basis.

Responsibilities

• Provide language interpretation for individuals with language barriers.
• Handle telephone or video calls and interpret conversations.
• Recognize sensitive cultural differences and maintain professionalism.

Skills

Excellent listening skills

Ability to remain neutral

Quickly establish credibility

Follow client's instructions

Explain cultural concepts

Bilingual proficiency

Job description

Overview

Qualifications

• Excellent listening, retention and note taking skills to maintain a high level of accuracy
• Ability to concentrate, stay detached from the conversation, and always remain neutral and objective
• Ability to quickly establish personal credibility
• Ability to follow client's instructions closely
• Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client
• B2 CEFR English Level bilingual wih other required languages
• Able to work from home on a permanent basis

Responsibilities

• Provide language interpretation from one language to another for individual with language barrier to understand and communicate to each other
• Handling telephone or video calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of English
• Processes information quickly and concisely, recognizes sensitive cultural differences, and is always professional and courteous
• The interpreter will use appropriate industry terminology and understand common industry procedures and practices. The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.