International Claims Assessor - AI-Enabled Credit Insurance

Allianz; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A global trade insurance leader in Kuala Lumpur is seeking a skilled individual for a B2B collection role. Candidates should possess 4-6 years of experience in an international context, especially within credit insurance. Proficiency in both English and Mandarin is essential, along with strong interpersonal and customer service skills. The position involves partnering with policyholders to minimize losses and ensure efficient claims processes. The company values an inclusive workplace and offers opportunities for growth.

Qualifications

• Minimum 4-6 years experience in B2B collection, preferably in an international credit insurance context.
• Experience in a client-facing position is an asset.
• Claims and collection background or equivalent experience required.

Responsibilities

• Partner with policyholders to minimize overdues and losses.
• Perform checks and initial reviews of claims.
• Ensure reports are prepared and deadlines met.

Skills

B2B collection experience

Client-facing position

Fluent in English

Fluent in Mandarin Chinese

Interpersonal skills

Customer service skills

Job description

A global trade insurance leader in Kuala Lumpur is seeking a skilled individual for a B2B collection role. Candidates should possess 4-6 years of experience in an international context, especially within credit insurance. Proficiency in both English and Mandarin is essential, along with strong interpersonal and customer service skills. The position involves partnering with policyholders to minimize losses and ensure efficient claims processes. The company values an inclusive workplace and offers opportunities for growth.