Insurance Careline Pro - 24/7 Call Center Support

Agensi Pekerjaan JobOnline; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local employment agency is seeking a Careline Executive for a 24/7 shift role in Subang Jaya. The successful candidate will provide prompt and professional responses to customer inquiries related to admissions and insurance claims. A Diploma or Degree is required, and fluency in English and Bahasa Malaysia is essential. The agency offers a 6-month renewable contract with benefits, including paid accident coverage and shift allowances. Ideal for those with call center experience, but fresh graduates are also welcomed.

Benefits

Paid KWSP / EIS / SOCSO

Personal Accident Coverage

Outpatient and Hospitalization benefits

Per day Shift allowance of RM30

Qualifications

• Must possess a Diploma / Degree in any field.
• Prior experience in a call center or customer service environment preferred.
• Fluency in English and Bahasa Malaysia is compulsory.

Responsibilities

• Respond promptly to inquiries regarding cashless admissions and claims.
• Analyze customer inquiries to determine the course of action.
• Transfer calls to appropriate departments ensuring proper follow-through.

Skills

Fluency in English

Fluency in Bahasa Malaysia

Customer-focused

Ability to remain professional under pressure

Education

Diploma / Degree in any field

Job description

A local employment agency is seeking a Careline Executive for a 24/7 shift role in Subang Jaya. The successful candidate will provide prompt and professional responses to customer inquiries related to admissions and insurance claims. A Diploma or Degree is required, and fluency in English and Bahasa Malaysia is essential. The agency offers a 6-month renewable contract with benefits, including paid accident coverage and shift allowances. Ideal for those with call center experience, but fresh graduates are also welcomed.