Inside Sales: Vehicle Config & Reservations Specialist

Tesla; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

An electric vehicle manufacturer based in Sepang is looking for an Inside Sales Advisor to respond to customer inquiries about new vehicle purchases. This role involves converting Reservations into production orders, ensuring customer satisfaction, and maintaining a superior prospect experience aligned with the company's brand values. Strong communication skills and the ability to work effectively in a team are essential. The position requires fluency in English and a valid driving license.

Qualifications

• Strong team player essential for collaboration.
• Excellent communication skills required, both oral and written.
• Ability to effectively prioritize tasks and handle shifting priorities.
• Attention to quality and detail is crucial.
• Valid driving license needed.
• Fluency in English and local language is a must.

Responsibilities

• Respond to reservation and new ownership inquiries in a timely manner.
• Convert reservations into production orders to meet delivery objectives.
• Create a superior prospect experience aligned with brand values.
• Follow-up on leads from marketing campaigns.
• Maximize phone utilization, adhering to activity metrics.
• Stay updated on industry trends and best practices.
• Work with technical departments on vehicle production insights.
• Maintain integrity of information in the CRM system.
• Suggest improvements for the website.
• Escalate matters requiring management concurrence.
• Continuously improve processes related to Tesla purchases.

Skills

Team player

Communication skills

Relationship management

Prioritization

Attention to detail

Fluency in English

Job description

An electric vehicle manufacturer based in Sepang is looking for an Inside Sales Advisor to respond to customer inquiries about new vehicle purchases. This role involves converting Reservations into production orders, ensuring customer satisfaction, and maintaining a superior prospect experience aligned with the company's brand values. Strong communication skills and the ability to work effectively in a team are essential. The position requires fluency in English and a valid driving license.