Inside Sales Representative

Arrow Components; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading electronics company based in Penang, Malaysia, is seeking an Inside Sales Representative. You will be responsible for managing customer relationships, maximizing sales margins, and providing strategic service support. Ideal candidates should have a diploma or bachelor's degree and at least 1-2 years of inside sales experience in the electronics industry. Strong communication and proactive attitude are essential. The role offers competitive financial compensation and various benefits, including medical insurance and performance bonuses.

Benefits

Medical and Life Insurance

Double Pay and Performance Bonus

Growth Opportunities

Qualifications

• At least 1-2 years inside sales experience in the electronics industry.
• Ability to manage account relationships and provide strategic service.
• Knowledge of sales processes and supply chain management.

Responsibilities

• Manage overall account relationships and deliver customer service.
• Develop and manage customer strategies in assigned territory.
• Set strategy for customer quote process and coordinate resources.

Skills

Excellent communication skills

Interpersonal skills

Proactive attitude

Strong can-do attitude

Education

Diploma / Bachelor’s Degree in any field

Job description

Inside Sales Representative

What You’ll Be Doing

• Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on‑time delivery of orders, providing engineering support, and trouble‑shooting other customer problems. Function as key liaison between suppliers and customers to build and establish long‑term business partnerships for Arrow.
• Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires thorough knowledge and accountability of supply chain engagements such as: e-Compass, Consignments, CARES (Customer Automated Replenishment System); sell and capture opportunities through Synergistic products (e.g., White Space Report, PEMCO Mix), Reverse Logistics, GBC (Global Business Conversion) & ITAD (Information Technology Asset Disposition). Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information.
• Responsible for on‑going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns & Maintains Perfect Order Index (POI) and Inventory integrity to minimize write‑offs/bill‑backs. Owns the customer interface for important Credit & Financial Information as well as coordination of all available resources and support functions.
• As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark‑up (owns strategy and application) and notify customer of all/any price increases.
• This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales‑related goals as set forth by Arrow.

What We Are Looking For

• Diploma / Bachelor’s Degree in any field.
• At least 1‑2 years inside sales experience in the electronics industry.
• Excellent communication and interpersonal skills.
• Proactive, outspoken, and strong can‑do attitude.

What’s In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• Medical and Life Insurance
• Double Pay and Performance Bonus
• Growth Opportunities
• And more!

About Arrow

Arrow Electronics, Inc. (NYSE: ARW), an award‑winning Fortune 133 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward‑thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what’s possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.

For more job opportunities, please visit https://careers.arrow.com/us/en.

Location

MY‑Penang, Malaysia (Jalan Sultan Ahmad Shah)

Time Type

Full time

Job Category

Sales