Inside Sales Operations Specialist

Scicom (MSC) Berhad; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading sales and operations firm is seeking an Inside Sales Operations Specialist in Petaling Jaya, Malaysia. This role involves supporting the sales team with order processing, managing CRM systems like D365, and liaising with various internal teams. Candidates should have a Bachelor’s degree and 2+ years of experience in sales operations. The position offers an attractive salary of RM3,500, along with benefits including medical coverage and leave allowances.

Benefits

Attractive salary (RM3,500)

Annual leave: 15 days

Medical leave: 14 days

Medical and hospitalization coverage

Qualifications

• 2+ years of experience in sales operations, inside sales, or a similar role.

Responsibilities

• Support inside sales team with order processing and pricing approvals.
• Manage CRM systems (D365) for accurate reporting.
• Coordinate with finance and customer service to resolve order issues.
• Streamline sales workflows and identify improvements.
• Assist in sales forecasting and quota tracking.
• Liaise between inside sales and other functions.

Skills

Sales operations experience

Strong proficiency in CRM systems

Analytical skills

Organizational skills

Problem-solving skills

Collaborative work in fast-paced environments

Education

Bachelor’s degree in business, sales, BI, or related field

Tools

CRM systems (D365)

Microsoft Excel

Power BI

Qlik

Job description

Inside Sales Operations Specialist supports the sales team by managing sales processes, optimizing workflows, and ensuring seamless execution of orders. This role involves working closely with sales representatives, customers, and internal teams to drive efficiency, accuracy, and revenue growth.

Responsibilities

• Support the inside sales team with order processing, pricing approvals, and deal execution.
• Manage CRM systems (D365), ensuring data accuracy and reporting insights for sales performance.
• Coordinate with finance, supply chain, and customer service teams to resolve order‑related issues.
• Streamline sales workflows and identify areas for process improvement.
• Assist in sales forecasting, pipeline management, and quota tracking.
• Act as a liaison between inside sales and other business functions to enhance operational efficiency.

Skill Requirements

• Bachelor’s degree in business, sales, BI, or a related field preferred.
• 2+ years of experience in sales operations, inside sales, or a similar role.
• Strong proficiency in CRM systems (D365 preferred), Microsoft Excel, Power BI, Qlik.
• Excellent analytical, organizational, and problem‑solving skills.
• Ability to work collaboratively in a fast‑paced sales environment.

Package

• Attractive salary (RM3,500)
• Annual leave: 15 days.
• Medical leave: 14 days.
• Medical and hospitalization coverage.

Experience Required

• Associate

Location

• Uptown Damansara.

Employment Type

• Full Time.