Inside Sales

JAS Worldwide; Kuala Lumpur; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated Inside Sales professional to drive revenue and market share growth. This role emphasizes building strong relationships with both existing and new customers, focusing on trade lane development, particularly in Europe. You will engage in lead generation, prepare quotations, and utilize CRM tools to enhance sales activities. The position offers a dynamic environment where your contributions will directly impact the company's success. If you are passionate about sales and eager to make a difference, this opportunity is for you.

Qualifications

• Strong sales skills with a focus on customer relationship management.
• Ability to analyze market trends and develop strategies.

Responsibilities

• Build and maintain relationships with customers and develop trade lanes.
• Prepare quotations and generate leads for the sales team.

Skills

Sales Skills

Customer Relationship Management

Negotiation Skills

Market Analysis

Education

Bachelor's Degree in Business or related field

Tools

CRM Software

Job description

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

The Inside Sales is responsible for increasing revenue/gross profit and market share while developing an ongoing relationship with existing & new customers & focusing on specific trade lane development.

You will be responsible to build a new business relationship and sustain and grow the present customer base on trade lane development.

1. Maintain a thorough knowledge of products and services offered by the company
2. Able to develop and maintain strong business relationships with customers & JAS network
3. Focus on trade lane development i.e., Europe (Germany & Italy)
4. Preparing quotations to new & existing customers
5. Generating leads for the sales team by contacting potential and existing customers by phone to introduce JAS and the company’s products, services, and offers
6. Maintain a record of calls made to customers with relevant details
7. Application of credit facility on behalf of the customer
8. Create Standard Operating Procedures (SOP) for new business generated, and manage the implementation of new business into the operational department
9. Provide activity reports (weekly) and sales pipelines to the NSM and update into company’s CRM platform
10. Utilizing the company’s CRM platform to enhance sales activity like sending sales leads and quotations
11. Actively participate in aggressive sales and skills training
12. Adhere to all requirements outlined in the Sales Policy and KPI setting
13. To promote JAS Forwarding brand name in the market
14. To align with the company’s Credit Management Policy and ensure AR collection are met
15. Achieve the agreed monthly/quarterly/annual growth targets
16. Prepare monthly reports on P&L, New business, pipeline, and customer analysis
17. Key interface with prospective & established clients on operational issues
18. Manage SOP’s & quotations with clients from time to time based on market situation/changes
19. To ensure compliance with all JAS Worldwide and governmental policies, directives, and procedures
20. Other duties & responsibilities will be assigned from time to time based on the company’s direction