Infrastructure Services Lead — Cloud & Hybrid Upgrades

Pan Malaysian Pools; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology solutions provider in Kuala Lumpur is seeking a dedicated Assistant Manager to lead their IT support team and modernize infrastructure through cloud upgrades. The ideal candidate has a Bachelor's degree in Computer Science or Information Technology, with a minimum of 5 years experience in IT support. Responsibilities include managing daily IT operations, evaluating vendor proposals, and ensuring system performance. Strong problem-solving, communication, and project management skills are essential for contributing to the future of IT in the organization.

Qualifications

• Minimum 5 years of working experience in IT support and infrastructure operations.
• Prior experience evaluating vendor proposals and managing infrastructure upgrades.

Responsibilities

• Lead daily IT support operations for end users across hardware, software, and network services.
• Manage Active Directory, user account setup, file sharing, printing systems, and endpoint security.
• Evaluate vendor proposals to modernise our legacy infrastructure using cloud or hybrid technologies.
• Ensure system reliability, high availability, and performance across environments.

Skills

Microsoft Windows Server

Active Directory

Microsoft 365

Cloud or hybrid infrastructure

Network and endpoint security

Problem-solving

Communication

Project coordination

Education

Bachelor’s degree in Computer Science or Information Technology

Job description

A technology solutions provider in Kuala Lumpur is seeking a dedicated Assistant Manager to lead their IT support team and modernize infrastructure through cloud upgrades. The ideal candidate has a Bachelor's degree in Computer Science or Information Technology, with a minimum of 5 years experience in IT support. Responsibilities include managing daily IT operations, evaluating vendor proposals, and ensuring system performance. Strong problem-solving, communication, and project management skills are essential for contributing to the future of IT in the organization.