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A global shipping firm in Malaysia seeks a motivated individual to support customer enquiries and manage accounts. The role entails providing quality service and preparing sales projections. Applicants should have a diploma or higher in business or related fields and possess 1-3 years of experience in the shipping industry. Strong communication skills in English are essential for success in this position.
Indoor support for all customer enquiries and quotations and where necessary to relevant departments.
To maintain the current clienteles and at the same time increase company present in the market.
Providing quality account servicing, preparation of sales projections, management reports and sales quotations on a timely manner.
Promote E-Commerce services to customers at every opportunity to increase e-commerce usage.
Promote Value Added Services by identifying value propositions and upsell to target clients.
Reports to Sales Manager