Indoor Sales & Customer Care Pro - Renewals & Upsell

Rentokil Initial; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading service provider is seeking a motivated Customer Care Executive to strengthen relationships with existing clients and drive new business growth. Key responsibilities include renewals, after-sales service, and supporting credit control. Candidates should have a Diploma in a related field and possess strong communication and sales skills. This role offers an attractive salary and benefits including comprehensive insurance and retirement plans.

Benefits

Attractive base salary

Comprehensive Insurance Plans

Retirement benefits

Staff Purchase Plans

Qualifications

• Minimum a Diploma in related discipline with proven track record in customer care environment.
• Driven by data and building a network of excellent customer relationships.
• Call centre experience is an added advantage.

Responsibilities

• Play an active role in renewals and retaining customers.
• Providing excellent after sales service.
• Assist in credit control work.

Skills

Customer relationship management

Sales skills

Communication skills

Planning and organizational skills

Time management

Data-driven mindset

Education

Diploma in related discipline

Job description

A leading service provider is seeking a motivated Customer Care Executive to strengthen relationships with existing clients and drive new business growth. Key responsibilities include renewals, after-sales service, and supporting credit control. Candidates should have a Diploma in a related field and possess strong communication and sales skills. This role offers an attractive salary and benefits including comprehensive insurance and retirement plans.