Indoor Sales Coordinator (fresh graduates)

Topmix Products; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading manufacturing company in Subang Jaya is seeking a dynamic individual to develop in-depth knowledge of products and provide accurate quotations while responding to customer inquiries. The role involves identifying market trends, coordinating with internal teams for marketing sample supply, and attending business development activities. A commitment to maintaining accurate CRM data and participating in industry-related events is essential for success. Join us to enhance your career in a fast-paced environment.

Qualifications

• In-depth knowledge of product technical specifications.
• Ability to conduct market research and analyze trends.
• Experience with CRM data management.

Responsibilities

• Generate accurate quotations and respond to customer inquiries.
• Identify new market trends and support marketing campaigns.
• Coordinate with internal departments for timely supply of marketing samples.
• Attend company activities related to business and customer development.
• Maintain accurate CRM data and reports.

Job description

Develop in-depth knowledge of products, technical specifications, and processes to generate accurate quotations and respond to customer inquiries via walk-ins.

Identify new market trends, insights, and channels by researching prospects, analyzing industry positions, and supporting marketing campaign planning.

Coordinate with internal departments to ensure timely supply of marketing samples to the sales & marketing team and showroom.

Recommend product or process improvements by staying updated on industry trends, market activities, and competitor developments.

Coordinate and attend company activities related to business and customer development, including client visits, meetings, seminars, trade exhibitions, and conferences (attendance at Annual Archidex Exhibition is compulsory).

Maintain accurate CRM data and other relevant databases, ensuring timely updates of reports, analyses, and presentation summaries.

Comply with ISO policies and procedures and maintain a professional appearance.

Manage ad hoc tasks assigned by management as required.