Indoor Sales Coordinator

Pan Elite Resources Sdn Bhd; Kulai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A resource management company located in Johor, Malaysia, is seeking a Sales Coordinator to manage and process customer orders. The successful candidate will coordinate deliveries, maintain essential documentation, respond to customer complaints, and provide after-sales support. A high school diploma is required, along with strong communication and organizational skills. This position is crucial for ensuring customer satisfaction and efficient sales operations.

Qualifications

• Must have a high school diploma or equivalent; business administration credentials are a plus.
• Strong ability to work independently and within a team setting.
• Exceptional organizational skills and strong attention to detail.

Responsibilities

• Coordinate and process sales orders from customers.
• Manage sand and gravel delivery follow-ups to customers.
• Update and maintain documentation for quotes, delivery orders, and purchases.
• Handle customer complaints and ensure satisfaction effectively.
• Provide after-sales support as needed.

Skills

Customer Complaint Handling

Communication Skills

Organizational Skills

Team Collaboration

Education

High school diploma or equivalent

Business administration qualifications

Job description

Coordinating and processing sales orders from customers

Follow up and manage sand and gravel delivery to customers.

To update & maintain documents of quotation, delivery order, and purchase order for sand and quarry.

Ensure Handling of Customer Complaints & Customer Satisfaction Surveys handle effectively.

Respond to complaints from customers and give after-sales support when requested.

Assist with administrative tasks related to sales coordination

Monitoring lorry driver and order.

Order arrangement

Qualifications

High school diploma or equivalent; additional qualifications in business administration or a related field is a plus.

Ability to work independently and as part of a team

Strong organizational skills and attention to detail.

Excellent communication and interpersonal skills.