Implementation Consultant

Randstad; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A growing technology consultancy in Kuala Lumpur is seeking an Implementation Consultant to be the strategic advisor for clients. In this role, you will manage the complete client journey, turning complex business needs into platform-based solutions. The ideal candidate will have over three years of experience in technical consulting for SaaS platforms, along with strong skills in API design and cloud environments. The position ensures program management and client success through tailored implementations and user training.

Qualifications

• Minimum 3+ years of experience in technical consulting or implementation.
• Strong Technical Acumen to build and integrate custom solutions.
• Excellent ability to explain complex technical concepts to non-technical stakeholders.

Responsibilities

• Consult with customers to understand their business processes.
• Design and manage comprehensive implementation plans.
• Implement advanced integrations leveraging the platform’s APIs.
• Act as project manager for small to medium-sized projects.
• Support the pre-sales process by building proof-of-concepts.
• Conduct end-user training and workshops.

Education

Associate Degree/Diploma

Tools

API design and consumption

Node.js

React.js

AWS

Job description

Job Details

About the company: The company is a rapidly growing enterprise technology consultancy specializing in digital transformation and process optimization. We partner with clients across various sectors to design and implement cutting‑edge, SaaS‑based Work Operating System (Work OS) platforms that drive efficiency and success.

About the job: As an Implementation Consultant, you are the key strategic and technical advisor. You will manage the end-to-end client journey, translating complex business needs into optimized, platform‑based solutions.

• Consult with customers to thoroughly understand their business processes and goals before architecting tailored solutions using the Work OS platform.
• Design and manage comprehensive implementation plans, overseeing complex data migrations, custom scripting, and user management.
• Implement advanced integrations leveraging the platform’s APIs, apps framework, and third‑party iPaaS tools (low‑code/no‑code platforms).
• Act as a project manager for small to medium‑sized projects, ensuring timelines and customer goals are met.
• Support the pre‑sales process by building proof‑of‑concepts and providing expert technical advisory.
• Conduct end‑user training and workshops to maximize user adoption and long‑term customer success.

About the Manager/Team

• Minimum 3+ years of experience in technical consulting, implementation, or professional services for a SaaS/Cloud‑based Work Management, CRM, or ERP platform.
• Strong Technical Acumen to build and integrate custom solutions:
  • Proficiency with API design and consumption (REST and modern protocols like GraphQL).
  • Familiarity with server‑side scripting (e.g., Node.js) and modern UI frameworks (e.g., React.js).
  • Experience with cloud environments (e.g., AWS) and advanced database concepts.
• Excellent ability to explain complex technical concepts to non-technical stakeholders.
• Experience with SSO and Identity Access Management (IAM) protocols is beneficial.

How to Apply

To apply, please click on the appropriate link. Alternatively, you can connect with me on LinkedIn for a confidential discussion about other JavaScript / Full Stack opportunities that I’m actively hiring for.

Jay Low | Randstad | LinkedIn

Skills

No additional skills required.

Qualification

No additional qualifications required.

Education

Associate Degree/Diploma.