Hybrid Investor Operations Associate (Transfer Agency)

MUFG Investor Services; Kuala Lumpur; Hybrid; MYR 20,000 - 100,000; Full time

Job summary

A leading financial services firm seeks an Associate in Investor Operations to manage deliverables and ensure quality in registration and reporting processes. Candidates should have relevant experience in financial services, exceptional client service skills, and be proficient in Microsoft Excel. This position offers flexibility through a hybrid working model and a competitive compensation package, including medical insurance and professional development reimbursements.

Benefits

Group medical insurance

Group pension scheme

Paid holidays

Assistance towards gym memberships

Qualifications

• Diploma or Bachelor's degree in a business related field preferred.
• Relevant years of experience in financial services or client service.
• Existing client/customer service experience would be ideal.

Responsibilities

• Complete daily deliverables while following policies and procedures.
• Respond to queries from Clients, Investors, and Fund Managers.
• Support management in department initiatives and projects.

Skills

Client service experience

Knowledge of Investor Services processes

Proficiency in Microsoft Excel

Education

Diploma or Bachelor's degree in a business related field

Tools

Microsoft Office

Job description

A leading financial services firm seeks an Associate in Investor Operations to manage deliverables and ensure quality in registration and reporting processes. Candidates should have relevant experience in financial services, exceptional client service skills, and be proficient in Microsoft Excel. This position offers flexibility through a hybrid working model and a competitive compensation package, including medical insurance and professional development reimbursements.