Human Resources Manager - Hotel Division

Plenitude Hotel Management Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hotel management company in Kuala Lumpur is seeking a seasoned HR Manager to oversee HR operations. The ideal candidate will have a bachelor's degree in Human Resource Management, at least 8 years of experience in the hotel industry, and proficiency in English and Bahasa Malaysia. Familiarity with Mandarin is preferred to engage with Mandarin-speaking clients. This role includes responsibilities such as employee engagement, compliance with HR policies, and collaboration with department heads. A competitive salary package is offered.

Qualifications

• Minimum 8 years of experience in Human Resources tasks in the Hotel Industry.
• Understanding of HR legislation and processes.

Responsibilities

• Responsible as the primary point of contact for all HR matters.
• Collaborate with Department Heads to assess human resource needs.
• Lead employee engagement programs to foster a culture of excellence.
• Support operational HR tasks like payroll and staffing issues.

Skills

Employee engagement

Compensation and benefits

Performance management

Industrial relations

Talent acquisition

Training and development

Fluency in Mandarin

Proficiency in English

Proficiency in Bahasa Malaysia

Education

Bachelor’s degree in Human Resource Management or related field

Job description

Responsible as the primary point of contact for all HR matters and HR Operations.

Involved in various practice areas within Human Resources i.e., employee engagement, compensation & benefits, performance management, industrial relations, talent acquisition, training & development & etc.

Discuss and advise hotel management with the General Manager of the hotels, and with all department heads.

Collaborating/working closely with Department Heads to assess/anticipate human resource‑related needs to develop programs and solutions.

Have market intel of what current happenings are at other hotels.

Leading and supporting the employee engagement programs/social events that foster and promote a culture of excellence.

Responsible for evaluating employee programs, recommending improvements to employee relations policies to ensure compliance with internal and the federal/state authority requirements.

Work with Group HR team to execute HR operational support including payroll, people mobility related work etc.

Handling staffing issues, such as mediating disputes and directing disciplinary procedures.

Providing support in the other areas of human resources when required and to assist in ad‑hoc projects/tasks where necessary.

Requirements

• Candidate must possess bachelor’s degree in Human Resource Management or any field of studies but must have interest in HR.
• Minimum 8‑year(s) experience in Human Resources related tasks in Hotel Industry.
• Proficiency in English and Bahasa Malaysia, both written and verbal.
• Fluency in Mandarin is preferred, as the role requires communication with Mandarin‑speaking clients.
• Understanding of HR legislation and processes.

We invite qualified individuals to submit a comprehensive curriculum vitae and photograph for consideration.

Only shortlisted candidates with the relevant qualifications and experience will be notified.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a human resources manager?
• Which of the following languages are you fluent in?
• How many years' experience do you have in industrial relations & employment law?
• How much notice are you required to give your current employer?
• How many years of hotel management experience do you have?