Human Resources Manager

InterContinental Hotels Group; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A global hospitality company in Kuala Lumpur is seeking a dedicated HR Manager to foster a positive work culture and manage employee satisfaction. The ideal candidate will have a high school diploma, relevant HR experience, and a passion for supporting team members. Responsibilities include creating engagement programmes, orienting new staff, and ensuring compliance with employment laws. This position offers competitive pay, training, and the opportunity to be part of an inclusive global family.

Benefits

Competitive salary

Room discounts

Comprehensive training

Qualifications

• 2 years of experience in Human Resources or equivalent combination of education and experience.
• Experience in employee satisfaction surveys and team member integration.
• Ability to manage compliance with employee laws and procedures.

Responsibilities

• Create programmes for a positive work environment.
• Support and administer annual team satisfaction surveys.
• Welcome and orient new staff members.
• Inspire and motivate the team to enhance guest experiences.
• Manage employee records ensuring compliance with laws.

Skills

Team motivation

Employee engagement

Cultural awareness

Education

High school diploma or equivalent

Some college courses in HR or related field

Job description

We are a people powered business. So, we’re looking for a HR Manager who recognises that culture is key – with the drive to create an enabling and empowering environment that brings the best out of our team. And delivers truly memorable experiences to our guests as a result.

About Us

Nestled in the heart of a city brimming with historical charm, vibrant culture, and delectable cuisine, Holiday Inn Kuala Lumpur Bangsar sits conveniently at the crossroads of Jalan Maarof and Jalan Bangsar – a gateway to key attractions around Kuala Lumpur.

Designed with the modern traveller in mind, our hotel features 220 thoughtfully designed rooms. Guests can rejuvenate in our outdoor swimming pool and fitness centre. Our all-day restaurant serves delicious Malaysian classics, while the lobby lounge offers fresh bakes and fuss‑free Grab and Go options. Our flexible meeting spaces, including a ballroom for up to 400 guests, are ideal for organizing events.

A little taste of your day-to-day:

• Creating programmes to foster a positive work environment for every single employee
• Supporting and administering an annual team member satisfaction survey
• Welcoming and orienting new members of staff
• Developing creative ways to inspire and motivate the team to provide exceptional guest experiences
• Managing employee records and ensuring compliance with relevant employee laws, policies and procedures

What We need from you:

• High school diploma, secondary education or equivalent
• 2 years’ related experience in Human Resources, or an equivalent combination of education and experience
• Some college courses in Human Resources, Employment Law or related field preferred.
• Other languages may be preferred

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.