Location: Ipoh, Perak | Job Type: Full-Time | Industry: Medical / Healthcare (Aesthetic & Family Clinic)
HUMAN RESOURCES MANAGER (FULL SET HR)
Why Join Us
- Manage full set HR in a growing medical group
- Career growth opportunities in the healthcare industry
- Supportive and friendly working environment
Key Responsibilities
HR Operations
- Oversee full set HR functions: recruitment, onboarding, payroll, employee relations, and offboarding
- Maintain HR policies, SOPs, memos, and staff records
- Manage uniform stock, access cards, and HR documentation
Payroll, Compliance & KPI
- Verify attendance, OT, KPI, and commission; ensure accurate payroll
- Manage staff KPI tracking, review, and performance follow-ups
- Handle staff income tax calculation and submissions, including CP58 for agents, EA Forms, CP55, and annual filings
- Handle statutory submissions (EPF, SOCSO, EIS, HRDF)
- Ensure compliance with Malaysian labour laws and internal policies
Recruitment & Onboarding
- Manage end-to-end hiring process and onboarding for new joiners
- Handle offboarding processes for departing staff
Staff Relations & Engagement
- Handle disciplinary cases and issue warning letters when needed
- Follow up on patient complaints or negative reviews
- Organize staff events like Annual Dinner and clinic anniversary
HR Reporting & Administration
\- Prepare HR reports: headcount, turnover, leave balance, training records, KPI
- Ensure HR audit readiness and proper record-keeping
- Review staff feedback and suggest improvements
Requirements
- Minimum 5 years HR experience, preferably full set HR
- Experience in service-based industries (healthcare, beauty, retail, hospitality) is a plus
- Strong knowledge of Employment Act 1955, Industrial Relations Act, and related HR laws
- Proficient in statutory contributions (EPF, SOCSO, EIS, HRDF)
- Strong understanding of staff tax calculation and reporting
- Good communication and leadership skills
- Able to work independently and manage a small HR team.
Benefits
- Competitive salary package
- Medical and insurance coverage
- Training and development opportunities
- Career advancement within a growing medical group
- Supportive and collaborative team culture
About LS Medical Group
LS Medical Group provides Family Medicine and Aesthetic services with a focus on innovation, quality care, and developing our people to reach their full potential.
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